I'm getting logged out form Codemagic website many times in the day

[jehhxuxu]

If you are looking for help, please confirm the following...

• I confirm I have searched the Docs, Codemagic Sample Projects, and GitHub Discussions.
• I confirm the software versions on my local computer match the ones in CI environment (e.g. Xcode version, Gradle version). See here
• I confirm I am able to do a fresh clone of the repository and build the project on my local computer.

Which mobile framework are you using?

Flutter (Dart)

Steps to reproduce

Login, close the tab, open Codemagic site again and I'm logged out

Expected results

Stay log in

Actual results

I'm getting logged out many times in the day

Build id (optional)

No response

[dtrdic]

Hello @jehhxuxu , We don't enforce session timeouts on our end, so you shouldn't be getting logged out. This behavior is probably related to your network. If you're on a corporate network or VPN, it may be aggressively resetting connections or clearing session cookies. You can try switching to a different network (e.g., your mobile network) to see if the issue persists.

Also, if your network is behind a firewall try whitelisting this IP addresses. It could help in your situation

[helinanever]

Hi @jehhxuxu , just checking in on you -- are you still experiencing the issue?

[jehhxuxu]

I've changed my vpn settings to OpenVPN TCP, and it seems to be working, I mean I wasn't logged out this week

[viavashchonak]

I have the same behavior under VPN. There were no changes from our side, but it started to logout randomly. In the network tab there is the following thing

[dtrdic]

Hi @viavashchonak If this issue only occurs when using a VPN, then something in your VPN environment is causing it. It’s possible that the VPN is stripping session cookies, blocking secure requests, or perhaps frequently changing IP addresses, which will invalidate the active session.

Try checking your VPN settings for features like Rotate IP, Multi-hop, or Obfuscation. If any of these are enabled, try by disabeling it

[dtrdic]

@viavashchonak, how did it go? Just checking if this issue has been resolved?

[viavashchonak]

@dtrdic sorry for the long response. We've adjusted our corporate vpn configuration and now it works