/builds API returns 502 gateway issue

[viavashchonak]

If you are looking for help, please confirm the following...

• I confirm I have searched the Docs, Codemagic Sample Projects, and GitHub Discussions.
• I confirm the software versions on my local computer match the ones in CI environment (e.g. Xcode version, Gradle version). See here
• I confirm I am able to do a fresh clone of the repository and build the project on my local computer.

Which mobile framework are you using?

React Native

Steps to reproduce

It is not reproduced constantly, but from time to time

1. send a post request to /builds api
2. Observe 502 Response after some timeout

I made sure url is structured as it is expected by docs, access token is valid. It is reproduced both from the browser console and postman.

Expected results

api returns the list of the builds

Actual results

sometimes API returns an error

Build id (optional)

No response

[Becca-Saka]

Hello @viavashchonak, The endpoint is reachable on my end. Can you confirm if it works now?

[viavashchonak]

hey @Becca-Saka Sometimes it works and sometimes not. In logs for this build (68959c14bbdea02bfdf73138) you can see the error "Error: Failed to fetch builds: 502 Bad Gateway" while we were trying to fetch the list of builds. And right before it you can see the url that was requested. That happens from time to time

[viavashchonak]

Here is another example where detching builds ended up with 502 Bad Gateway 68a1aeb1a0630bca923ed996 (Build IOS step)

[Becca-Saka]

Hello @viavashchonak

I have reported this to the team as well, but we haven't been able to reproduce this issue. Can you try implementing a retry logic that will restart if one fails? Let me know if this works.

[viavashchonak]

usually if that happens, it reurns 502 errors during some period of time. Something like around 1 minute. So retry logic is not really a good fit here :(

[Becca-Saka]

As this issue occurs intermittently, I sent you a private support chat @viavashchonak, and we will continue looking into it there. I will close this one.