Plex hardware acceleration doesn't work

[jeffstark]

✅ Have you read and understood the above guidelines?

yes

📜 What is the name of the script you are using?

plex

📂 What was the exact command used to execute the script?

bash -c "$(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/ct/plex.sh)"

⚙️ What settings are you using?

• Default Settings
• Advanced Settings

🖥️ Which Linux distribution are you using?

Ubuntu 22.04

📝 Provide a clear and concise description of the issue.

Hardware acceleration does not work in plex. I have tried uninstalling everything and reinstalling. I've tried trashing my whole system and starting on a fresh install of proxmox. And I have tried the hw-accelleration.sh scripts from both the stable and testing branches.

After running the installer, it says this in the console:
PlexMediaServer install: Intel i915 Hardware: Not Found
PlexMediaServer install: Nvidia GPU card: Not Found

And in plex under the transcoder settings, it does not list any hardware for me to select from.

🔄 Steps to reproduce the issue.

Just run the installer and check to see if hardware acceleration works.

❌ Paste the full error output (if available).

PlexMediaServer install: Intel i915 Hardware: Not Found
PlexMediaServer install: Nvidia GPU card: Not Found

🖼️ Additional context (optional).

No response

[chmsant]

You might follow this guide on troubleshooting to make sure that your Proxmox installation even sees the hardware. It helped me a few years back when I was setting up my Plex LXC. https://www.derekseaman.com/2023/04/proxmox-plex-lxc-with-alder-lake-transcoding.html

[MickLesk]

Thats Not an Script issue. Follow Internet-Guides or the QA/Guide Section im GitHub