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Updated Support page
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docs/.vitepress/config.mts

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@@ -90,6 +90,7 @@ export default defineConfig({
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{ text: 'Upgrade', link: '/get-started/upgrade' },
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{ text: 'Downgrade', link: '/get-started/downgrade' },
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{ text: 'Uninstallation', link: '/get-started/uninstallation' },
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{ text: 'Support', link: '/get-started/support' },
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],
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},
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{
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title: Support
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---
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# Coolify Support
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<ZoomableImage src="/docs/images/get-started/support-banner.webp" />
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<br />
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## Community Support
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Join our [Discord community ↗](https://coollabs.io/discord) with over **12K members**, where you can create a post in the **support forum channel** for assistance.
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Join our [Discord community ↗](https://coollabs.io/discord) with over **13K members**, where you can create a post in the **support forum channel** for assistance.
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While the community does provide some help, the [Coolify Core team ↗](/resource/team) is actively involved in the forum to ensure questions are addressed.
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## Direct Support from Core Developers
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If you are a **Coolify Cloud user**, you can reach out via email at **hi@coollabs.io** for direct support from [Andras (Coolify’s founder)](https://twitter.com/heyandras). Since he personally handles emails, response times may be delayed.
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If you are a **Coolify Cloud user**, you can reach out via email at **hi@coollabs.io** for direct support from [Andras (Coolify’s founder)](https://x.com/heyandras). Since he personally handles emails, response times may be delayed.
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We highly recommend posting in the **Discord support forum** first, as core team members can escalate issues to the developers ([Andras](https://x.com/heyandras) & [Peak](https://x.com/peaklabs_dev)) if necessary.
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## Important Notes
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- We are a **small team** (fewer than **6 people**) supporting **130K+ users**, making it challenging to offer direct assistance to everyone. However, we do our best to help as much as possible.
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- We are a **small team** (fewer than **6 people**) supporting **140K+ users**, making it challenging to offer direct assistance to everyone. However, we do our best to help as much as possible.
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- We are planning a **paid support option** for **self-hosted users**. If you need dedicated support for your **self-hosted instance**, email **hi@coollabs.io** to discuss options.
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nginx/redirects.conf

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@@ -81,7 +81,7 @@ location = /knowledge-base/contribute/documentation { return 301 /docs/resource/
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# Redirects for the pages we removed on the new docs -> New Paths
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location = /screenshots { return 301 /docs/get-started/introduction; }
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location = /videos { return 301 /docs/get-started/introduction; }
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location = /contact { return 301 /docs/support; }
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location = /contact { return 301 /docs/get-started/support; }
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# Redirects for API pages
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location = /api/operations/deploy-by-tag-or-uuid { return 301 /docs/api-reference/api/operations/deploy-by-tag-or-uuid; }
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location = /installation { return 301 /docs/get-started/installation; }
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location = /upgrade { return 301 /docs/get-started/upgrade; }
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location = /downgrade { return 301 /docs/get-started/downgrade; }
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location = /uninstallation { return 301 /docs/get-started/uninstallation; }
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location = /uninstallation { return 301 /docs/get-started/uninstallation; }
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location = /support { return 301 /docs/get-started/support; }

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