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Troubleshooting Guide
This is going to be an ever-evolving page, as I learn of common issues people identify when setting up the plugin.
Got something you think should be on my list here? Ping me on the OctoPrint Discord @cp2004 and I'll look into adding it.
Check you have a common ground between an external power supply, and the Pi. See more (including an example video) in the ticket here
Make sure you have the correct order of RGB strip selected in the strip settings. You can use the LED Strip test to help debug this issue quickly.
Make sure you restart the OctoPrint server, and reload the web interface. You should see the wizard pop up, or the light/torch icon in the navbar.
If you have any questions, please don't hesitate to get in touch! You can:
- Open an issue with the question template
- Get support on the OctoPrint Discord @cp2004
- Get support on the Community Forums @Charlie_Powell
I developed the plugin in my free time, so if you have enjoyed the plugin, you can sponsor its development here from as little as $1
The plugin is licensed under the terms of the AGPLv3 License. The author (Charlie Powell) assumes no liability for it's usage and the plugin comes with no warranty.