Control Panel -> Utilities -> Database Backup - Download errors out

[matthewstick]

I went to Control Panel -> Utilities -> Database Backup - Download.

Instead of downloading, I get this error: "There was a problem backing up your database. Please check the Craft logs."

Craft CMS 4.8.8

In the logs, this is the error message
2024-04-10 11:38:58 [web.ERROR] [yii\base\Exception] Could not create backup: craft\errors\ShellCommandException::__construct(): Argument #2 ($exitCode) must be of type int, null given, called in /var/task/vendor/craftcms/cms/src/db/Connection.php on line 569 {"trace":["#0 [internal function]: craft\controllers\UtilitiesController->actionDbBackupPerformAction()","#1 /var/task/vendor/yiisoft/yii2/base/InlineAction.php(57): call_user_func_array(Array, Array)","#2 /var/task/vendor/yiisoft/yii2/base/Controller.php(178): yii\base\InlineAction->runWithParams(Array)","#3 /var/task/vendor/yiisoft/yii2/base/Module.php(552): yii\base\Controller->runAction('db-backup-perfo...', Array)","#4 /var/task/vendor/craftcms/cms/src/web/Application.php(341): yii\base\Module->runAction('utilities/db-ba...', Array)","#5 /var/task/vendor/craftcms/cms/src/web/Application.php(642): craft\web\Application->runAction('utilities/db-ba...', Array)","#6 /var/task/vendor/craftcms/cms/src/web/Application.php(303): craft\web\Application->_processActionRequest(Object(craft\web\Request))","#7 /var/task/vendor/yiisoft/yii2/base/Application.php(384): craft\web\Application->handleRequest(Object(craft\web\Request))","#8 /var/task/html/index.php(21): yii\base\Application->run()","#9 {main}"],"memory":3366792,"exception":"[object] (yii\base\Exception(code: 0): Could not create backup: craft\errors\ShellCommandException::__construct(): Argument #2 ($exitCode) must be of type int, null given, called in /var/task/vendor/craftcms/cms/src/db/Connection.php on line 569 at /var/task/vendor/craftcms/cms/src/controllers/UtilitiesController.php:226)"}

[timkelty]

Currently, cloud backups are only available for download from Craft Console.

We should at least provide a link in the utility though so you can hop right there from the CP.

[matthewstick]

Thanks. When I go into the backups area for the environment, I get this error as well

[timkelty]

Looking at that now.

[jasonmccallister]

Hi @matthewstick, this is something we are aware of and have been working to resolve. I'm doing some final testing before we cut a production release that should resolve this issue going forward.

I'll update you here when the fix has been released.

[jasonmccallister]

Just pushed the changes to production, this should resolve your issue now.

Also, we improved the error notifications for backups to ensure the team gets notified when a backup fails going forward.

[matthewstick]

thank you @jasonmccallister - worked!