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.github/workflows/build_doc.yaml

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build:
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runs-on: ubuntu-latest
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steps:
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- uses: actions/checkout@v3
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- name: Use Node.js 18.x
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uses: actions/setup-node@v3
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- uses: actions/checkout@v4
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- name: Use Node.js 20.x
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uses: actions/setup-node@v4
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with:
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node-version: 18.x
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node-version: 20.x
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- name: Install dependencies
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run: npm ci
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working-directory: ./crowdsec-docs/

.gitignore

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.vscode
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.vscode
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node_modules

amplify.yml

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version: 1
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frontend:
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phases:
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build:
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commands:
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- nvm use 20
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- cd crowdsec-docs
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- npm install
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- npm run build
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artifacts:
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baseDirectory: crowdsec-docs/build
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files:
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- "**/*"
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cache:
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paths:
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- crowdsec-docs/node_modules/**/*

crowdsec-docs/sidebarsUnversioned.js

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},
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items: ["console/decisions/decisions_management"],
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},
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{
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type: "category",
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label: "Enterprise support",
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link:{
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type: "doc",
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id: "console/enterprise_support",
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},
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items: []
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},
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{
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type: "link",
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label: "Service API",
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crowdsec-docs/unversioned/bouncers/aws-waf.mdx

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### Docker
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```shell
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docker run -v $(PWD)/config.yaml:/cs-aws-waf-bouncer.yaml crowdsecurity/aws-waf-bouncer
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docker run -e BOUNCER_CONFIG_FILE=/cs-aws-waf-bouncer.yaml -v $(PWD)/config.yaml:/cs-aws-waf-bouncer.yaml crowdsecurity/aws-waf-bouncer
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```
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:::info
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The remediation component can take some time to delete all created resources on shutdown.
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The default docker timeout of 10s before sending a `SIGKILL` to the process might not always been enough.
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You can increase it by specifying `--stop-timeout` in your `run` command or by setting `stop_grace_period` when using compose.
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:::
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## Configuration Reference
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You will need to edit `/etc/crowdsec/bouncers/crowdsec-aws-waf-bouncer.yaml` to configure the ACLs you want the component to use.
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---
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id: enterprise_support
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title: Enterprise Support
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---
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# Enterprise Support
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> 🌟 Premium feature
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The CrowdSec Console now offers **Enterprise Support** for users on qualifying plans. This feature allows enterprise users to connect directly with our support team via a built-in chat within the CrowdSec Console.
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There are two service level agreements (SLA) for chat support:
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- **Standard Support**: Included in the standard enterprise package.
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- **Premium Support**: Available as an upgrade for faster response times and prioritized support. [Learn more about Premium Support and pricing](https://www.crowdsec.net/pricing).
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## Accessing Chat Support
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To access chat support, follow these steps:
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1. Log in to the CrowdSec Console.
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2. Make sure you selected your enterprise grade organization in the organization switcher on the top left corner of the interface.
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3. Locate the chat icon at the **bottom-right corner** of the interface.
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![Chat Icon](/img/console/enterprise_support/chat_icon.png)
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4. Click the chat icon to open the support chat window.
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![Chat ](/img/console/enterprise_support/chat.png)
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## Using Chat Support
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Once the chat window is open, you can:
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- **Send a message**: Type your message and hit Enter to contact the support team.
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- **Track responses**: You'll receive real-time responses from CrowdSec support based on your SLA level.
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- **Attach files**: If necessary, you can attach files to help troubleshoot issues faster.
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- **Keep history**: The chat history is saved for future reference.
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> **Note**: Response times vary based on the SLA level. For more details, check the [pricing page](https://www.crowdsec.net/pricing).

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