Skip to content

Commit 32a67ad

Browse files
hassankhanhassankhan
authored
docs(cloud): create a page specifically for Cube Cloud pricing (#6347)
1 parent 3a9cba4 commit 32a67ad

File tree

3 files changed

+152
-29
lines changed

3 files changed

+152
-29
lines changed

‎docs/content/Cube-Cloud/Configuration/Deployment-Types.mdx‎

Lines changed: 0 additions & 28 deletions
Original file line numberDiff line numberDiff line change
@@ -5,34 +5,6 @@ category: Configuration
55
menuOrder: 2
66
---
77

8-
## Pricing
9-
10-
Cube Cloud pricing is based on consumption of compute power which we measure
11-
using Cube Compute Units. The units are priced based on which subscription plan
12-
you have chosen. Each plan has different features and functionality that you
13-
should review as you think about what is right for your business.
14-
15-
<InfoBox heading="What's a Cube Compute Unit?">
16-
17-
A **Cube Compute Unit** is a way to measure compute power used to run Cube Cloud
18-
infrastructure. The price of a compute unit is determined by the Cube Cloud plan
19-
you're subscribed to.
20-
21-
</InfoBox>
22-
23-
| Node Type | Compute Unit per hour |
24-
| ------------------------- | :-------------------: |
25-
| Cube Production Cluster | `4` |
26-
| Cube Development Instance | `1` |
27-
| Cube Store Worker | `1` |
28-
| Cube API Instance | `1` |
29-
30-
Cube Cloud has four subscription plans that you can review on
31-
[the main website](https://cube.dev/pricing). The subscription plan you choose
32-
will determine the price per Cube Compute Unit (CCU). Each subscription plan
33-
determines the features, scalability, availability, as well as the speed and
34-
scope of support you may receive for your deployment.
35-
368
## Development Instance
379

3810
<InfoBox>

‎docs/content/Cube-Cloud/Pricing.mdx‎

Lines changed: 150 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,150 @@
1+
---
2+
title: Pricing
3+
permalink: /cloud/pricing
4+
category: Pricing
5+
menuOrder: 20
6+
---
7+
8+
Cube Cloud pricing is based on consumption of compute power which we measure
9+
using Cube Compute Units. The units are priced based on which subscription plan
10+
you have chosen. Each plan has different features and functionality that you
11+
should review as you think about what is right for your business.
12+
13+
<InfoBox heading="What's a Cube Compute Unit?">
14+
15+
A **Cube Compute Unit** is a way to measure compute power used to run Cube Cloud
16+
infrastructure. The price of a compute unit is determined by the Cube Cloud plan
17+
you're subscribed to.
18+
19+
</InfoBox>
20+
21+
| Node Type | Compute Unit per hour |
22+
| ------------------------- | :-------------------: |
23+
| Cube Production Cluster | `4` |
24+
| Cube Development Instance | `1` |
25+
| Cube Store Worker | `1` |
26+
| Cube API Instance | `1` |
27+
28+
Cube Cloud has four subscription plans that you can review
29+
[here](https://cube.dev/pricing). The subscription plan you choose will
30+
determine the price per Cube Compute Unit (CCU). Each subscription plan
31+
determines the features, scalability, availability, as well as the speed and
32+
scope of support you may receive for your deployment.
33+
34+
## Starter
35+
36+
The Starter Plan starts at a minimum of $99/month and targets low-scale
37+
production that is not business-critical.
38+
39+
It offers a production cluster, the ability to use third-party packages from the
40+
npm registry, AWS and GCP support in select regions, pre-aggregations of upto
41+
150GB in size, alerts, auto-suspend controls and a 50,000 queries per day limit.
42+
43+
### Support
44+
45+
The Starter plan includes support via the community Slack channel and chat
46+
support with three questions per week.
47+
48+
| Priority | Response Time |
49+
| -------- | ---------------- |
50+
| P0 | 8 business hours |
51+
| P1 | 8 business hours |
52+
| P2 | 8 business hours |
53+
| P3 | 2 business days |
54+
55+
## Premium
56+
57+
The Premium plan starts at a minimum of $12,000/year, and is designed for
58+
mission-critical production deployments.
59+
60+
It offers everything in the [Starter plan](#starter) as well as a dedicated VPC,
61+
Okta support for single sign-on and AWS, GCP, and Azure support in all regions,
62+
a dedicated VPC, and unlimited queries.
63+
64+
### Support
65+
66+
The Premium plan includes support via the community Slack channel and unlimited
67+
chat support on weekdays. Cube Cloud provides a 99.95% uptime SLA for this plan.
68+
69+
| Priority | Response Time |
70+
| -------- | ---------------- |
71+
| P0 | 60 minutes |
72+
| P1 | 4 hours |
73+
| P2 | 8 business hours |
74+
| P3 | 2 business days |
75+
76+
## Enterprise
77+
78+
The Enterprise plan starts at a minimum of $18,000/year, and is suitable for
79+
high-scale or mission-critical production with security and compliance needs.
80+
81+
It offers everything in the [Premium plan](#premium) as well as SAML/LDAP
82+
support for single sign-on, VPC peering, and logs/metrics export.
83+
84+
### Support
85+
86+
The Enterprise plan offers improved support response times as compared to the
87+
[Premium plan](#premium-support) with the addition of a dedicated CSM. Cube
88+
Cloud provides a 99.99% uptime SLA for this plan.
89+
90+
| Priority | Response Time |
91+
| -------- | ---------------- |
92+
| P0 | 30 minutes |
93+
| P1 | 2 hours |
94+
| P2 | 8 business hours |
95+
| P3 | 2 business days |
96+
97+
## Enterprise Premier
98+
99+
The Enterprise Premium Plan caters to high-scale, high-availability
100+
mission-critical production deployments with security and compliance needs.
101+
102+
It offers everything in the Enterprise plan as well as enabling the use of
103+
production multi-clusters, unlimited pre-aggregation sizes and custom domains.
104+
105+
### Support
106+
107+
The Enterprise Premier plan includes the same
108+
[support plan as the Enterprise plan](#enterprise-support). Cube Cloud provides
109+
a 99.995% uptime SLA for this plan.
110+
111+
| Priority | Response Time |
112+
| -------- | ---------------- |
113+
| P0 | 30 minutes |
114+
| P1 | 2 hours |
115+
| P2 | 8 business hours |
116+
| P3 | 2 business days |
117+
118+
## Payment Terms
119+
120+
Future purchases and upgrades are subject to the pricing that is in effect at
121+
the time of the order. Payments are non-refundable. If your usage of resources
122+
exceeds the balance of CCUs in your account, services may degrade or be
123+
suspended until new CCUs are purchased. You may upgrade your CCUs to a
124+
higher-level subscription plan at any time by paying the difference in per-Cube
125+
Compute Unit pricing, or by asking to convert the price paid for the remaining
126+
CCUs into CCUs for the higher subscription plan at the CCU pricing for that plan
127+
(resulting in a lower number of available CCUs but upgraded to the higher
128+
subscription plan). No credit is allowed for downgrading CCUs to a lower
129+
subscription plan level.
130+
131+
## Support Priority
132+
133+
We prioritize support requests based on their severity, as follows:
134+
135+
- **P0**: The platform is severely impacted or completely shut down. We will
136+
assign specialists to work continuously to fix the issue, provide ongoing
137+
updates, and start working on a temporary workaround or fix.
138+
139+
- **P1**: The platform is functioning with limited capabilities or facing
140+
critical issues preventing a production deployment. We will assign specialists
141+
to fix the issue, provide ongoing updates, and start working on a temporary
142+
workaround or fix.
143+
144+
- **P2**: There are issues with workaround solutions or non-critical functions.
145+
We will use resources during local business hours until the issue is resolved
146+
or a workaround is in place.
147+
148+
- **P3**: There is a need for clarification in the documentation, or a
149+
suggestion for product enhancement. We will triage the request, provide
150+
clarification when possible, and may include a resolution in a future update.

‎docs/src/components/Layout/MainMenu.tsx‎

Lines changed: 2 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -24,7 +24,8 @@ const menuOrderCloud = [
2424
'Deploys',
2525
'Inspecting Queries',
2626
'Release Notes',
27-
'Cloud Runtime'
27+
'Cloud Runtime',
28+
'Pricing'
2829
];
2930

3031
const menuOrder = [

0 commit comments

Comments
 (0)