ImportError: DLL load failed while importing _managers

[TonNew5418]

R2021a Webots version, when I try to import managers like this

I get an Import Error

Could anyone help me out with that, thanks

[stefaniapedrazzi]

The import code seems correct.

Could you add the following instruction to your controller and check that the python version is "python37"?

import sys
print('python%d%d' % (sys.version_info[0], sys.version_info[1]))

Could you also try to run the default sample simulation samples/robotbenchmark/humanoid_marathon/worlds/humanoid_marathon?
You can open it from the Webots "File > Open Sample World" menu option.
Is the import working correctly in this simulation?

[Zyed816]

I have the same question and the default sample simulation "humanoid_marathon" can be runed correctly .

[fancybubbles]

yeah same...

[Alex-YiWang]

have you fixed the problem?

[stefaniapedrazzi]

Additional information are needed to inspect the issue.