console errors in cypress, but not in browser

[valeria-chernikova]

Our app had an embedded support chat.

In 50% of the cases when I try to navigate to the page of the app by doing cy.visit(), I receive a console error triggered by app, which doesn't allow the page to load. The error is about the app trying to do document.querySelector('supportChat'), and receiving null.

Before this error, 4 warnings appear in the console:

It happens only in cypress (chrome & edge). When I manually do it in Chrome, there are no warnings and no error.

Did someone have the same problem or have any idea what I can try?

I tried to set "modifyObstructiveCode" to false. It didn't solve the issue.