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@@ -142,3 +142,34 @@ To analyze threat events using Cloudy:
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2. Go to **Threat Events** > **Analyze with Cloudy**.
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Cloudy will show you the top threat events, analyze them, and give you a summary of threat events. You can also decide to receive an analysis based on **Attacker**, **Indicator**, and more. For example, you can enter "Give me a summary of threat events for ABC Attacker". Cloudy will then summarize threat events for ABC attacker.
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## Receive help for an incident
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Cloudforce One allows you to receive help to improve your security posture or recover from a past incident. This allows you to easily report security incidents directly within the Cloudflare dashboard.
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1. In the Cloudflare dashboard, go to the **Threat Intelligence** page.
2. Go to **Incident response services** then complete the following instructions:
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-**Choose service**:
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- Select among **Receive post-incident support**, **Request penetration tests**, **Conduct table-top exercises**, **Ask for general security advice**.
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- Once you have chosen your desired service, select **Next**.
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-**Provide request details**:
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- Fill in the information needed based on the service you previously selected. Once you entered all the information, select **Next**.
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- Review and submit your request. Then, select **Submit**.
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- Once you submit your request, Cloudforce One will reply to you as soon as possible.
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## Request help for active attack
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If you want to stop an active cyber attack, you can request assistance via the Cloudflare dashboard.
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1. In the Cloudflare dashboard, go to the **Account home** page and select your account.
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<DashButtonurl="/?to=/:account/home" />
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2. On the top bar, select **Support** > **Get help** > **Under attack**.
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3. Under **Request help to stop active cyberattacks**, select **Request help**.
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4. The dashboard will show you a pop-up where you will need to enter and confirm your phone number.
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5. Once you have entered your phone number, select **Confirm number and request help**. Requesting help from the dashboard will page an incident responder and you can expect a call-back as soon as possible. We advise you to wait for the call-back, and only use the phone-line in case you have not heard back from the team within 10 minutes.
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