[Solved]: I follow the install tutorial and then I cannot connect to my Azure VM anymore

[Meowjay1110]

March 2nd Update

I create a new VM and run Librechat yesterday, the same issue appear again at first. However, when I check it today, it works perfectly. I think, that's it.

What happened

As I mentioned in the title, I followed the tutorial and then I can't connect to my Azure Linux VM (Running Ubuntu Server 22.04) any more, neither throuth SSH nor access directly. However, I can ping my VM and it will send something back. When I access Azure Portal, it said the agent of my VM isn't ready. I think it's so weird and I can't figure out why so I come here to ask for help.

What did I do before

I barely follow the instruction: Install Docker, Docker-Compose, Git, Node, and npm, clone LibreChat to local directory, add config file and change secrets, then run sudo docker-compose -f ./deploy-compose.yml up -d. It looks fine at first, but after about two minute, the time it should be ready, my SSH connection disconnect. I can't reconnect any more. I also tried to access it in my browser. At first I can access it and it display 502 Bad Gateway, after couple of minutes, I cannot access it any more, my browser said HTTP ERROR 503.

What did I do after

I try to reset passwords in Azure Portal, Redeploy my VM according to MS Learn artical, didn't work. I have to delete this VM and create a new one. Then I tried the local installation, the issues happen again.

Key Details Extracted:

1. Issue: VM inaccessible via SSH/HTTP (ping works), Azure VM agent is not ready.
2. Trigger: Ran sudo docker-compose -f ./deploy-compose.yml up -d per LibreChat tutorial.
3. Errors: 502 Bad Gateway → 503 Service Unavailable.
4. Troubleshooting Attempts:
   • Azure password reset & redeploy VM (failed).
   • Recreated VM → same issue with local installation.