fix: get platform_info and processor_info error

Author: zgx949

dashscope/api_entities/base_request.py

@@ -10,11 +10,21 @@
 
 class BaseRequest(ABC):
     def __init__(self) -> None:
+        try:
+            platform_info = platform.platform()
+        except Exception:
+            platform_info = "unknown"
+
+        try:
+            processor_info = platform.processor()
+        except Exception:
+            processor_info = "unknown"
+
         ua = 'dashscope/%s; python/%s; platform/%s; processor/%s' % (
             __version__,
             platform.python_version(),
-            platform.platform(),
-            platform.processor(),
+            platform_info,
+            processor_info,
         )
         self.headers = {'user-agent': ua}
         disable_data_inspection = os.environ.get(