Merge pull request #990 from ritza-co/1148-jira

1148: add network prerequisities; jira-service-management-

Author: Nadia-JSch

docs/solution-guides/jira-service-management-integration.mdx

@@ -16,7 +16,7 @@ Support for the 'external' JSM Assets integration app [ended on December 30, 202
 
 ## Device42 for Jira Service Management
 
-_This section is about the Device42 for JSM app. Refer to the [Device42 for JSM Assets section](#configure-device42-for-jsm-assets-the-settings-tab) for information about the Device42 for JSM **Assets** app._
+This section is about the Device42 for JSM app. Refer to the [Device42 for JSM Assets section](#configure-device42-for-jsm-assets-the-settings-tab) for information about the Device42 for JSM **Assets** app.
 
 JSM Cloud seamlessly integrates with Device42 using the [Device42 for Jira Service Management app available from the Atlassian Marketplace](https://marketplace.atlassian.com/search?query=device42). The Device42 JSM app efficiently transmits data and augments JSM Cloud capabilities.
 
@@ -32,6 +32,7 @@ With just a few minutes of setup, your Device42-Jira integration will allow you
 
 * Administrator privileges to a running Device42 virtual appliance. [Update your software](https://device42.com/update/) or [download a free trial](https://device42.com/download/).
 * Administrator privileges to a JSM Cloud account.
+* A network setup that allows the browser to access `jsm.device42.io`. Ensure outbound communication is not blocked by WAF or other network and security controls.
 
 ### Setting Up Device42