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Description
Hello! I don't really know if this is a bug or just an issue with my configuration or even normal behaviour. Anyway, posting:
I'm getting repeated messages of the kind "Este tipo de mensaje no es compatible con ChatWoot.\n📱 Por favor, abre WhatsApp para verlo.\n\nDetalles: chatwoot.waha | message.any => 714" (This kind of message is incompatible with ChatWoot) in a conversation with "Myself" in ChatWoot.
I cannot confirm if this is an isolated event. I only have two ChatWoot accounts, each with its own WAHA session (same worker). The other one hasn't received this kind of messages yet.
Sample job data:
{
"jobData": {
"app": "app_2lK7nHoD",
"event": {
"id": "evt_01k6---REDACTED---2nhj",
"timestamp": 1759705224614,
"event": "message.any",
"session": "int---REDACTED---dTj",
"metadata": {
},
"me": {
"id": "[email protected]",
"pushName": "---REDACTED---Agent",
"lid": "2326---REDACTED---1933@lid"
},
"payload": {
"id": "[email protected]_A5B0---REDACTED---6DC5",
"timestamp": 1759705224,
"from": "[email protected]",
"fromMe": false,
"source": "app",
"body": null,
"hasMedia": false,
"media": null,
"ack": 2,
"ackName": "DEVICE",
"replyTo": null,
"_data": {
"key": {
"remoteJid": "[email protected]",
"fromMe": false,
"id": "A5B0---REDACTED---6DC5",
"participant": "",
"addressingMode": "pn"
},
"messageTimestamp": 1759705224,
"broadcast": false,
"message": {
"protocolMessage": {
"type": "PEER_DATA_OPERATION_REQUEST_RESPONSE_MESSAGE",
"peerDataOperationRequestResponseMessage": {
"peerDataOperationRequestType": "PLACEHOLDER_MESSAGE_RESEND",
"stanzaId": "3EB0---REDACTED---42C2",
"peerDataOperationResult": [
{
"mediaUploadResult": "SUCCESS",
"placeholderMessageResendResponse": {
"webMessageInfoBytes": "CioKEHN0YXR1c0Bicm9hZGNhc3Q---REDACTED---wJp1lDG/DHZI6xevZeB+K2m9ogEAA=="
}
}
]
}
}
},
"status": 3
}
},
"engine": "NOWEB",
"environment": {
"version": "2025.9.8",
"engine": "NOWEB",
"tier": "PLUS",
"browser": null
}
}
},
"returnValue": {
"content": "⚠️ **Este tipo de mensaje no es compatible con ChatWoot.**\n📱 Por favor, abre **WhatsApp** para verlo.\n\nDetalles: [chatwoot.waha | message.any => 714](http://localhost:3000/jobs/queue/chatwoot.waha%20%7C%20message.any/714)",
"message_type": "incoming",
"private": true,
"attachments": [],
"content_attributes": {}
}
}
Engine: NOWEB
Version: 2025.9.8
Environment: Docker
Chatwoot 4.6.0
Many thanks, in advance.