Query never completes

[RadxaYuntian]

Describe the bug

Similar to #19, the Mails total number stopped increasing and the progress bar is full. But the spinning wheel is still going and the graph is never shown on the page.

To Reproduce
Steps to reproduce the behavior:

1. Open stat page
2. See error

Expected behavior

Data collection ends in reasonable amount of time with graphs.

Screenshots

System (please complete the following information):

• OS: Arch Linux (updated today)
• Thunderbird Version: 128.5.2esr (64-bit)

Additional context
Add any other context about the problem here.

[devmount]

Thank you for this report! Can you please check the console if there are any errors thrown during the data processing?

[RadxaYuntian]

So one thing I'm not sure if you are aware is that there are 2 ThirdStats entries in the Debug menu. One listed under Tabs (since I do have the stat tab open and waiting for it to return), and one under Extensions. I tried a few commands in both and neither get me anything similar to what other people were posting, so I refrained posting this detail in the original report.

Can you tell me which context should I inspect into?

[devmount]

That's weird, there should be only one, the one you installed from ATN. Can you show a screenshot of both entries?

This is how it looks on my end (sorry for the German screenshots):

[RadxaYuntian]

No worries. I can check there.

Here is the Tabs entry:

[RadxaYuntian]

There is no error message when it reached this final state:

[devmount]

That is unfortunate, that there is no output at all. I'll work on a debug mode for ThirdStats (#447) to provide some more information, were the processing is stuck. Once that landed, you can test again and have some (hopefully) more useful information.

[devmount]

I implemented the debug mode now and released ThirdStats 1.12.0 - you can wait until its approved on ATN or download the XPI file from the release and install it manually. Let me know if that was helpful in any way.

[RadxaYuntian]

This is the final state:

Is it possible for a folder to contain a link to its ancestors? Since the stats (and the debug log) is only updated when a folder is counted, I feel the thread is stuck in an infinite loop.

It looks flat on my TB here, but I had misclicks before where some folders were moved under another folder, which I moved out later:

It is also flat in my mail provider's web UI:

[devmount]

Is it possible for a folder to contain a link to its ancestors? Since the stats (and the debug log) is only updated when a folder is counted, I feel the thread is stuck in an infinite loop.

No, this shouldn't be possible. Looks more like there is an issue in your linux-netdev folder which leaves Thunderbird / ThirdStats stuck while processing.

Since we have a similar issue with #451 now: Do you have errors in your console, if you open the add-on popup (when on the main Thunderbird page, click the small ThirdStats icon on the top right)?

[RadxaYuntian]

No error here:

[devmount]

Ok, it might have something to do with special folders in Thunderbird. I released ThirdStats 1.12.1 which contains a fix to exclude all virtual folders from processing. Once it is approved on ATN please test if this changes anything on this issue.