Develop a handbook that captures the vision, strategy, metrics, and operational details needed to sustain and grow the platform’s impact

[stevenjmesser]

Outcome: A handbook that bridges the gap between high-level goals and day-to-day execution, ensuring sustained progress.

We need to update the living service handbook that captures all critical aspects of the planning data platform. This includes:

• A clear vision, strategy, and roadmap to guide future decisions.
• Key performance indicators (KPIs) and metrics to measure success.
• Technical and operational details (e.g., tech stack, challenges, compliance).
• Go-to-market and business model information for adoption and benefits growth.
• Team structure and collaboration details to ensure smooth cross-functional work.
• A challenges & risks section to highlight potential roadblocks.