Better Claim Message Format

[spookyCelesteo]

Right now, when a staff member claims a ticket, it shows something like:

“ Staff has claimed this ticket”

This message is functional, but it could be improved for clarity and appearance.

Suggested improvement:

Change it to something like:

“This ticket will now be handled by <@staff-username>. Please wait while they assist you.”

This looks cleaner, more personal, and gives the user a clear idea of who is helping them.