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content/manuals/desktop/troubleshoot-and-support/support.md

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@@ -21,34 +21,34 @@ aliases:
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If you have a paid Docker subscription, you can [contact the Support team](https://hub.docker.com/support/contact/).
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All Docker users can seek support through the following resources, where Docker or the community respond on a best effort basis.
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- [Docker Desktop for Windows GitHub repo](https://github.com/docker/for-win)
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- [Docker Desktop for Mac GitHub repo](https://github.com/docker/for-mac)
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- [Docker Desktop for Linux GitHub repo](https://github.com/docker/desktop-linux)
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- [Docker Community Forums](https://forums.docker.com/)
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- [Docker Community Slack](http://dockr.ly/comm-slack)
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- [Docker Desktop for Windows GitHub repo](https://github.com/docker/for-win)
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- [Docker Desktop for Mac GitHub repo](https://github.com/docker/for-mac)
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- [Docker Desktop for Linux GitHub repo](https://github.com/docker/desktop-linux)
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- [Docker Community Forums](https://forums.docker.com/)
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- [Docker Community Slack](http://dockr.ly/comm-slack)
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### What support can I get?
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- Account management related issues
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- Automated builds
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- Basic product 'how to' questions
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- Billing or subscription issues
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- Configuration issues
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- Desktop installation issues
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- Installation crashes
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- Failure to launch Docker Desktop on first run
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- Desktop update issues
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- Sign-in issues in both the command line interface and Docker Hub user interface
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- Push or pull issues, including rate limiting
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- Usage issues
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- Crash closing software
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- Docker Desktop not behaving as expected
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For Windows users, you can also request support on:
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- Turning on virtualization in BIOS
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- Turning on Windows features
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- Running inside [certain VM or VDI environments](/manuals/desktop/setup/vm-vdi.md) (Docker Business customers only)
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- Automated builds
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- Basic product 'how to' questions
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- Billing or subscription issues
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- Configuration issues
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- Desktop installation issues
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- Installation crashes
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- Failure to launch Docker Desktop on first run
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- Desktop update issues
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- Sign-in issues in both the command line interface and Docker Hub user interface
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- Push or pull issues, including rate limiting
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- Usage issues
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- Crash closing software
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- Docker Desktop not behaving as expected
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For Windows users, you can also request support on:
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- Turning on virtualization in BIOS
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- Turning on Windows features
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- Running inside [certain VM or VDI environments](/manuals/desktop/setup/vm-vdi.md) (Docker Business customers only)
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### What is not supported?
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- Use on or in conjunction with hardware or software other than that specified in the applicable documentation
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- Running on unsupported operating systems, including beta/preview versions of operating systems
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- Running containers of a different architecture using emulation
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- Support for the Docker engine, Docker CLI, or other bundled Linux components
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- Support for Docker Engine, Docker CLI, or other bundled Linux components
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- Support for Kubernetes
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- Features labeled as experimental
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- System/Server administration activities

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