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Copy file name to clipboardExpand all lines: content/manuals/billing/faqs.md
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@@ -29,13 +29,13 @@ If your subscription payment fails, there is a grace period of 15 days, includin
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- 5 days after the previous attempt
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- 7 days after the previous attempt
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Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt.
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Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt.
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Once the grace period is over and the invoice is still not paid, the subscription downgrades to a free plan and all paid features are disabled.
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### Does Docker collect sales tax and/or VAT?
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Starting July 1, 2024, Docker will begin collecting sales tax on subscription fees in compliance with state regulations for customers in the United States. For global customers subject to VAT, the implementation will start rolling out on July 1, 2024. Note that while the rollout begins on this date, VAT charges may not apply to all applicable subscriptions immediately.
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Docker began collection sales tax on subscription fees for United Statescustomers on July 1, 2024. For European customers, Docker will begin collecting VAT on March 1, 2025.
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To ensure that tax assessments are correct, make sure that your billing information and VAT/Tax ID, if applicable, are updated. See [Update the billing information](/billing/details/).
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