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billing: update VAT docs to include country prefix (#22198)
## Description - TSE reported issues/friction with customers entering VAT in billing flow, I have also seen this in Kapa feedback - Added callout to specify that VAT must include country prefix in each touchpoint across billing docs ## Related issues or tickets - [ENGDOCS-2477](https://docker.atlassian.net/browse/ENGDOCS-2477) ## Reviews - [ ] Editorial review [ENGDOCS-2477]: https://docker.atlassian.net/browse/ENGDOCS-2477?atlOrigin=eyJpIjoiNWRkNTljNzYxNjVmNDY3MDlhMDU5Y2ZhYzA5YTRkZjUiLCJwIjoiZ2l0aHViLWNvbS1KU1cifQ
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content/manuals/billing/details.md

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@@ -26,6 +26,12 @@ To update your billing information:
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4. On your billing information card, select **Change**.
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5. Update your billing contact and billing address information.
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6. Optional. To add or update a VAT ID, select the **I'm purchasing as a business** checkbox and enter your Tax ID.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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7. Select **Update**.
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{{< /tab >}}
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3. From the drop-down menu, select **Billing**.
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4. Select **Billing Address** and enter your updated billing information.
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5. Optional. To add or update a VAT ID, enter your **Tax ID/VAT**.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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6. Select **Submit**.
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{{< /tab >}}
@@ -60,6 +72,12 @@ To update your billing information:
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4. On your billing information card, select **Change**.
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5. Update your billing contact and billing address information.
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6. Optional. To add or update a VAT ID, select the **I'm purchasing as a business** checkbox and enter your Tax ID.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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7. Select **Update**.
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{{< /tab >}}
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4. Select the organization that you want to change the payment method for.
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5. Select **Billing Address**.
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6. Optional. To add or update a VAT ID, enter your **Tax ID/VAT**.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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7. Select **Submit**.
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{{< /tab >}}

content/manuals/billing/history.md

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@@ -68,6 +68,12 @@ To add or update your VAT number:
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4. Select **Change** on your billing information card.
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5. Ensure the **I'm purchasing as a business** checkbox is checked.
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6. Enter your VAT number in the Tax ID section.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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7. Select **Update**.
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Your VAT number will be included on your next invoice.
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3. Select the **Billing address** link.
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4. In the **Billing Information** section, select **Update information**.
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5. Enter your VAT number in the Tax ID section.
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> [!IMPORTANT]
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>
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> Your VAT number must include your country prefix. For example, if you are
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entering a VAT number for Germany, you would enter `DE123456789`.
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6. Select **Save**.
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Your VAT number will be included on your next invoice.

content/manuals/billing/tax-certificate.md

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@@ -5,7 +5,7 @@ keywords: billing, renewal, payments, tax
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weight: 50
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---
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If you're a customer in the United States and you're exempt from sales tax, you can register a valid tax exemption certificate with Docker's Support team. If you're a global customer subject to VAT, make sure that you provide your [VAT number](/billing/history/#include-your-vat-number-on-your-invoice).
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If you're a customer in the United States and you're exempt from sales tax, you can register a valid tax exemption certificate with Docker's Support team. If you're a global customer subject to VAT, make sure that you provide your [VAT number](/billing/history/#include-your-vat-number-on-your-invoice) including your VAT country prefix.
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{{% include "tax-compliance.md" %}}
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