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Copy file name to clipboardExpand all lines: content/manuals/billing/cycle.md
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@@ -12,6 +12,7 @@ You can pay for a Pro or Team subscription on a monthly or yearly billing cycle.
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If you have a monthly billing cycle, you can choose to switch to an annual billing cycle. Note that it's not possible to switch from an annual billing cycle to monthly.
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When you change the billing cycle's duration:
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- The next billing date reflects the new cycle. To find your next billing date, see [View renewal date](history.md#view-renewal-date).
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- The subscription's start date resets. For example, if the start date of the monthly subscription is March 1st and the end date is April 1st, then after switching the billing duration to March 15th, 2023 the new start date is March 15th, 2023, and the new end date is March 15th, 2024.
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- Any unused monthly subscription is prorated and applied as credit towards the new annual period. For example, if you switch from a $10 monthly subscription to a $100 annual plan, deducting the unused monthly value (in this case $5), the migration cost becomes $95 ($100 - $5). The renewal cost after March 15, 2024 is $100.
@@ -31,15 +32,16 @@ When you change the billing cycle's duration:
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6. Confirm or **Change** your payment method.
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7. Review your new plan details on the right-hand side of the page, and select **Update subscription**.
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The Billing Console's Plans and usage page will now reflect your new annual plan details.
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The Billing Console's plans and usage page will now reflect your new annual plan details.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. Select your avatar in the top-right corner of Docker Hub.
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2. From the drop-down menu select **Billing**.
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3. In the bottom-right of the **Plan** tab, select **Switch to annual billing**.
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4. Review the information displayed on the **Change to an Annual subscription** page and select **Accept Terms and Purchase** to confirm.
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select your avatar in the top-right corner.
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3. From the drop-down menu select **Billing**.
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4. In the bottom-right of the **Plan** tab, select **Switch to annual billing**.
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5. Review the information displayed on the **Change to an Annual subscription** page and select **Accept Terms and Purchase** to confirm.
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{{< /tab >}}
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{{< /tabs >}}
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. In Docker Hub, select **Organizations**.
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select **Organizations** from the top-level navigation.
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2. Select the organization that you want to change the payment method for.
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3. In the bottom-right of the **Plan** tab, select **Switch to annual billing**.
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4. Review the information displayed on the **Change to an Annual subscription** page and select **Accept Terms and Purchase** to confirm.
Copy file name to clipboardExpand all lines: content/manuals/billing/history.md
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@@ -36,54 +36,108 @@ You can’t make changes to a paid or unpaid billing invoice. When you update yo
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### View renewal date
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You receive your invoice when the subscription renews. To verify your renewal date, sign in to Hub, then:
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Select your user avatar to open the drop-down menu.
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You receive your invoice when the subscription renews. To verify your renewal date, sign in to the [Docker Billing Console](https://app.docker.com/billing). Your renewal date and amount are displayed on your subscription plan card.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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You receive your invoice when the subscription renews. To verify your renewal date:
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1. Sign in to [Docker Hub](https://hub.docker.com).
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3. Select your user avatar to open the drop-down menu.
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2. Select **Billing**.
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3. Select the user or organization account to view the billing details. Here you can find your renewal date and the renewal amount.
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{{< /tab >}}
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{{< /tabs >}}
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### Include your VAT number on your invoice
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TBD
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Select **Billing information** from the left-hand menu.
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3. Select **Change** on your billing information card.
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4. Ensure the **I'm purchasing as a business** checkbox is checked.
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5. In the Tax ID section, select the **ID type** and enter your VAT number.
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6. Select **Update**.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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Update your billing information to include your VAT number:
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1. Sign in to Docker Hub.
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. For user accounts, Select your avatar in the top-right corner, then **Billing**. For organizations, select the name of the organization.
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3. Select the **Payment methods and billing history** link.
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4. In the **Billing Information** section, select **Update information**.
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5. In the **Tax ID** section, select the ID type and enter your VAT number.
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5. In the Tax ID section, select the **ID type** and enter your VAT number.
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6. Select **Save**.
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Your VAT number will be included on your next invoice.
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{{< /tab >}}
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{{< /tabs >}}
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## View billing history
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You can view the billing history and download past invoices for a personal account or organization.
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### Personal account
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TBD
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Select your avatar in the top-right corner of Docker Hub.
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2. From the drop-down menu select **Billing**.
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3. Select the **Payment methods and billing history** link.
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Select **Invoices** from the left-hand menu.
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3. Optional. Select the **date link** to open invoice details.
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4. Optional. Select the **download** button to download an invoice.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select your avatar in the top-right corner.
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3. From the drop-down menu select **Billing**.
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4. Select the **Payment methods and billing history** link.
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You can find your past invoices in the **Invoice History** section.
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From here you can download an invoice.
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### Organization
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{{< /tab >}}
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{{< /tabs >}}
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TBD
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### Organization
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> [!NOTE]
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>
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> You must be an owner of the organization to view the billing history.
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1. Select your avatar in the top-right corner of Docker Hub.
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2. From the drop-down menu select **Billing**.
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3. Select the organization that you want to change the payment method for.
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Select **Invoices** from the left-hand menu.
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3. Optional. Select the **date link** to open invoice details.
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4. Optional. Select the **download** button to download an invoice.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select your avatar in the top-right corner.
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3. From the drop-down menu select **Billing**.
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4. Select the **Payment methods and billing history** link.
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You can find your past invoices in the **Invoice History** section.
Copy file name to clipboardExpand all lines: content/manuals/billing/payment-method.md
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@@ -33,32 +33,65 @@ All currency, for example the amount listed on your billing invoice, is in Unite
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### Personal account
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TBD
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Select **Payment methods** from the left-hand menu.
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3. Select **Add payment method**.
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4. Enter your new payment information.
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5. Optional. Select the **Use as default payment method** checkbox.
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6. Select **Add**.
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7. Optional. You can remove non-default payment methods by selecting the **Delete** action.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select your avatar in the top-right corner.
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3. From the drop-down menu select **Billing**.
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4. Select the **Payment methods and billing history** link.
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5. In the **Payment method** section, select **Add payment method**.
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6. Enter your new payment information, then select **Add**.
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7. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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8. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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1. Select your avatar in the top-right corner of Docker Hub.
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2. From the drop-down menu select **Billing**.
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3. Select the **Payment methods and billing history** link.
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4. In the **Payment method** section, select **Add payment method**.
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5. Enter your new payment information, then select **Add**.
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6. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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7. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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{{< /tab >}}
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{{< /tabs >}}
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### Organization
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TBD
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> [!NOTE]
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>
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> You must be an organization owner to make changes to the payment information.
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1. Select your avatar in the top-right corner of Docker Hub.
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2. From the drop-down menu select **Billing**.
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3. Select the organization account you want to update.
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4. Select the **Payment methods and billing history** link.
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5. In the **Payment Method** section, select **Add payment method**.
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6. Enter your new payment information, then select **Add**.
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7. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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8. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Choose your organization from the top-left drop-down.
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3. Select **Payment methods** from the left-hand menu.
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4. Select **Add payment method**.
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5. Enter your new payment information.
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6. Optional. Select the **Use as default payment method** checkbox.
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7. Select **Add**.
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8. Optional. You can remove non-default payment methods by selecting the **Delete** action.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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1. Sign in to [Docker Hub](https://hub.docker.com).
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2. Select your avatar in the top-right corner.
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3. From the drop-down menu select **Billing**.
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4. Select the organization account you want to update.
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5. Select the **Payment methods and billing history** link.
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6. In the **Payment Method** section, select **Add payment method**.
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7. Enter your new payment information, then select **Add**.
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8. Select the **Actions** icon, then select **Make default** to ensure that your new payment method applies to all purchases and subscriptions.
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9. Optional. You can remove non-default payment methods by selecting the **Actions** icon. Then, select **Delete**.
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{{< /tab >}}
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{{< /tabs >}}
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## Failed payments
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- 5 days after the previous attempt
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- 7 days after the previous attempt
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Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt.
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Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt.
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Once the grace period is over and the invoice is still not paid, the subscription downgrades to a free plan and all paid features are disabled.
Copy file name to clipboardExpand all lines: content/manuals/billing/tax-certificate.md
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@@ -31,7 +31,7 @@ Palo Alto, CA 94306
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1.[Submit a Docker Support ticket](https://hub.docker.com/support/contact?topic=Billing&subtopic=Tax%20information) to initiate the process to register a tax certificate.
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2. Enter the required information.
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3. In the **Additional Information** field, list the Docker ID/namespace(s) of the accounts that you want to apply the tax exemption certificate to.
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3. In the **Additional Information** field, list the Docker ID/namespace(s) of the accounts that you want to apply the tax exemption certificate to.
Copy file name to clipboardExpand all lines: content/manuals/subscription/change.md
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@@ -36,21 +36,17 @@ When you upgrade to a paid subscription, you immediately have access to all the
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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TBD
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To upgrade your Docker subscription:
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To upgrade your subscription:
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1. Sign in to [Docker Billing](https://app.docker.com/billing).
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2. Optional. If you're upgrading from a free user account to a Team subscription and want to keep your account name, [convert your user account into an organization](../admin/convert-account.md).
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Optional. If you're upgrading from a free user account to a Team subscription and want to keep your username, [convert your user account into an organization](../admin/convert-account.md).
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3. Select the account you want to upgrade in the drop-down at the top-left of the page.
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4. Select the upgrade button.
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4. Select **Upgrade**.
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5. Follow the on-screen instructions to complete your upgrade.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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TBD
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You can upgrade a legacy Docker Core, Docker Build Cloud, or Docker Scout subscription plan to a Docker subscription plan that includes access to all tools.
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Contact [Docker sales](https://www.docker.com/pricing/contact-sales/) to upgrade your legacy Docker plan.
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{{< tabs >}}
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{{< tab name="Docker subscription" >}}
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TBD
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To downgrade your Docker subscription:
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To downgrade your subscription:
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1. Sign in to [Docker Billing](https://app.docker.com/billing).
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1. Sign in to the [Docker Billing Console](https://app.docker.com/billing).
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2. Select the account you want to downgrade in the drop-down at the top-left of the page.
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3. Select the action icon and then TBD.
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3. Select the action icon and then **Cancel subscription**.
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4. Follow the on-screen instructions to complete your downgrade.
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{{< /tab >}}
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{{< tab name="Legacy Docker subscription" >}}
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TBD
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To downgrade your legacy Docker Core subscription:
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To downgrade your legacy Docker subscription:
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1. Sign in to [Docker Hub Billing](https://hub.docker.com/billing).
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2. Select the account you want to downgrade in the drop-down at the top-left of the page.
For a list of features available in each legacy tier, see [TBD](https://www.docker.com/pricing/).
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For a list of features available in each legacy tier, see [Docker Pricing](https://www.docker.com/pricing/).
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#### New Docker Pro plan
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There are also advanced collaboration and management tools, including organization and team management with [Role Based Access Control (RBAC)](/security/for-admins/roles-and-permissions/), [activity logs](/admin/organization/activity-logs/), and more.
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For a list of features available in each legacy tier, see [TBD](https://www.docker.com/pricing/).
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For a list of features available in each legacy tier, see [Docker Pricing]](https://www.docker.com/pricing/).
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#### New Docker Team plan
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@@ -262,7 +262,7 @@ Legacy Docker Business includes:
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