From 234d30d3b10572b3af8cf96023ff12a2237b92dc Mon Sep 17 00:00:00 2001 From: Sarah Sanders Date: Wed, 29 Jan 2025 15:17:40 -0800 Subject: [PATCH 1/2] Update billing docs for tax updates --- content/manuals/billing/details.md | 13 +++++++++---- content/manuals/billing/faqs.md | 4 ++-- 2 files changed, 11 insertions(+), 6 deletions(-) diff --git a/content/manuals/billing/details.md b/content/manuals/billing/details.md index b53ae43f39a4..80e07a1f4048 100644 --- a/content/manuals/billing/details.md +++ b/content/manuals/billing/details.md @@ -24,7 +24,9 @@ To update your billing information: 2. Under Settings and administration, select **Billing**. 3. Select **Billing information** from the left-hand navigation. 4. On your billing information card, select **Change**. -5. Update your billing contact and billing address information, then select **Update**. +5. Update your billing contact and billing address information. +6. Optional. To add or update a VAT ID, select the **I'm purchasing as a business** checkbox and enter your Tax ID. +7. Select **Update**. {{< /tab >}} {{< tab name="Legacy Docker plan" >}} @@ -35,7 +37,8 @@ To update your billing information: 2. Select your avatar in the top-right corner. 3. From the drop-down menu, select **Billing**. 4. Select **Billing Address** and enter your updated billing information. -5. Select **Submit**. +5. Optional. To add or update a VAT ID, enter your **Tax ID/VAT**. +6. Select **Submit**. {{< /tab >}} {{< /tabs >}} @@ -55,7 +58,9 @@ To update your billing information: 2. Under Settings and administration, select **Billing**. 3. Select **Billing information** from the left-hand navigation. 4. On your billing information card, select **Change**. -5. Update your billing contact and billing address information, then select **Update**. +5. Update your billing contact and billing address information. +6. Optional. To add or update a VAT ID, select the **I'm purchasing as a business** checkbox and enter your Tax ID. +7. Select **Update**. {{< /tab >}} {{< tab name="Legacy Docker plan" >}} @@ -67,7 +72,7 @@ To update your billing information: 3. From the drop-down menu select **Billing**. 4. Select the organization that you want to change the payment method for. 5. Select **Billing Address**. -6. Enter your updated billing information. +6. Optional. To add or update a VAT ID, enter your **Tax ID/VAT**. 7. Select **Submit**. {{< /tab >}} diff --git a/content/manuals/billing/faqs.md b/content/manuals/billing/faqs.md index 623b33e7dff0..af74ab1f2956 100644 --- a/content/manuals/billing/faqs.md +++ b/content/manuals/billing/faqs.md @@ -29,13 +29,13 @@ If your subscription payment fails, there is a grace period of 15 days, includin - 5 days after the previous attempt - 7 days after the previous attempt -Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt. +Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt. Once the grace period is over and the invoice is still not paid, the subscription downgrades to a free plan and all paid features are disabled. ### Does Docker collect sales tax and/or VAT? -Starting July 1, 2024, Docker will begin collecting sales tax on subscription fees in compliance with state regulations for customers in the United States. For global customers subject to VAT, the implementation will start rolling out on July 1, 2024. Note that while the rollout begins on this date, VAT charges may not apply to all applicable subscriptions immediately. +Docker began collection sales tax on subscription fees for United States customers on July 1, 2024. For European customers, Docker will begin collecting VAT on March 1, 2025. To ensure that tax assessments are correct, make sure that your billing information and VAT/Tax ID, if applicable, are updated. See [Update the billing information](/billing/details/). From 9b74e1045d6ee990efb257e118589c85a647cb00 Mon Sep 17 00:00:00 2001 From: Sarah Sanders Date: Thu, 30 Jan 2025 07:53:43 -0800 Subject: [PATCH 2/2] Update content/manuals/billing/faqs.md Co-authored-by: Allie Sadler <102604716+aevesdocker@users.noreply.github.com> --- content/manuals/billing/faqs.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/manuals/billing/faqs.md b/content/manuals/billing/faqs.md index af74ab1f2956..460ecff6b2c8 100644 --- a/content/manuals/billing/faqs.md +++ b/content/manuals/billing/faqs.md @@ -35,7 +35,7 @@ Once the grace period is over and the invoice is still not paid, the subscriptio ### Does Docker collect sales tax and/or VAT? -Docker began collection sales tax on subscription fees for United States customers on July 1, 2024. For European customers, Docker will begin collecting VAT on March 1, 2025. +Docker began collecting sales tax on subscription fees for United States customers on July 1, 2024. For European customers, Docker will begin collecting VAT on March 1, 2025. To ensure that tax assessments are correct, make sure that your billing information and VAT/Tax ID, if applicable, are updated. See [Update the billing information](/billing/details/).