Blender GIS is not working on my computer

I installed the Blender GIS add-on for a university project, but when I activate the "Basemap" option, nothing loads and it doesn't allow me to work on the map. What can I do to fix this? I'm using Blender version 5.0.1.

<img width="2875" height="1692" alt="Image" src="https://github.com/user-attachments/assets/366ad7cb-a95f-4c43-b5a6-73df38b52f1e" />