Node don't show in ecflow_ui

[TieJianKuDan]

What happened?

Hello developers, we have encountered a strange problem while using ecflow_ui.
Our ecflow runs entirely on a cloud server, so we use x11 to forward ecflow_ui. At present, we use two personal computers. Both computers are windows11 and mobaxterm. Normally, two PCS should show the same result. However, a strange phenomenon occurs, one of the nodes is not visible in ecflow_ui, while the other is normal, as shown in the following figure. We tried for a long time, either to replace the terminal or the x11 server, but nothing could solve the problem. It's really weird...

What are the steps to reproduce the bug?

I don't know why.

Version

ecflow_ui v5.11.4

Platform (OS and architecture)

Windows11 23H2 + mobaxterm 23.6

Relevant log output

I don't know how to set log on.

Accompanying data

None

Organisation

None

[iainrussell]

Hi @TieJianKuDan,
This is indeed strange! The first thing I would check is that both systems are definitely connecting to the same ecFlow server (simply hovering the mouse cursor over the very top-level node 'default' should be enough to get you that information (host & port should be the same in both systems).
Otherwise, you can get some log output from the UI by starting it with ecflow_ui -log.

I hope this helps,
Iain