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explore-analyze/alerts-cases/cases.md

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{applies_to}`stack: preview` {applies_to}`serverless: preview` You can also optionally add custom fields and case templates.
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{applies_to}`stack: ga 9.2` Cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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:::{image} /explore-analyze/images/kibana-cases-list.png
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:alt: Cases page
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:screenshot:

explore-analyze/alerts-cases/cases/manage-cases.md

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* Change the status.
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* Change the severity.
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* Close or delete the case.
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* Reopen a closed case.
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## Use human-readable numeric case IDs [cases-id]
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```{applies_to}
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stack: ga 9.2
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```
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Existing and new cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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* Reopen a closed case.

solutions/observability/incident-management/cases.md

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Collect and share information about observability issues by creating a case. Cases allow you to track key investigation details, add assignees and tags to your cases, set their severity and status, and add alerts, comments, and visualizations. You can also send cases to third-party systems by [configuring external connectors](/solutions/observability/incident-management/configure-case-settings.md).
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{applies_to}`stack: ga 9.2` Cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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:::{image} /solutions/images/observability-cases.png
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:alt: Cases page
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:screenshot:

solutions/observability/incident-management/create-manage-cases.md

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* Remove an alert.
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* Refresh the case to retrieve the latest updates.
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* Close the case.
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* Reopen a closed case.
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## Use human-readable numeric case IDs [observability-cases-id]
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```{applies_to}
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stack: ga 9.2
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```
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Existing and new cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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* Reopen a closed case.

solutions/security/investigate/cases.md

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Collect and share information about security issues by opening a case in {{elastic-sec}}. Cases allow you to track key investigation details, collect alerts in a central location, and more. The {{elastic-sec}} UI provides several ways to create and manage cases. Alternatively, you can use the [cases API](https://www.elastic.co/docs/api/doc/kibana/group/endpoint-cases) to perform the same tasks.
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{applies_to}`stack: ga 9.2` Cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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You can also send cases to these external systems by [configuring external connectors](/solutions/security/investigate/configure-case-settings.md#cases-ui-integrations):
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* {{sn-itsm}}

solutions/security/investigate/open-manage-cases.md

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* If the imported case had connectors attached to it, you’ll be prompted to re-authenticate the connectors. To do so, click **Go to connectors** on the **Import saved objects** flyout and complete the necessary steps. You can also access connectors from the **{{connectors-ui}}** page (find **{{connectors-ui}}** in the navigation menu or by using the [global search field](/explore-analyze/find-and-organize/find-apps-and-objects.md)).
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* If the imported case had attached alerts, verify that the alerts' source documents exist in the environment. Case features that interact with alerts (such as the Alert details flyout and rule details page) rely on the alerts' source documents to function.
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## Use human-readable numeric case IDs [security-cases-id]
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```{applies_to}
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stack: ga 9.2
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```
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Existing and new cases are automatically assigned human-readable numeric IDs, which you can use for easier referencing. Each time you create a new case in your [space](docs-content://deploy-manage/manage-spaces.md), the case case ID increments by one. You can find the ID after the case's name and can use it while searching the Cases table.
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