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Copy file name to clipboardExpand all lines: deploy-manage/monitor/autoops/autoops-sm-troubleshoot-custom-certification.md
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# Troubleshoot {{agent}} not recognizing custom SSL certificate
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If {{agent}} is failing to connect your self-managed cluster to AutoOps because it doesn't recognize your SSL certificate, this may be because your certificate is signed by a custom or internal Certificate Authority (CA).
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If {{agent}} is failing to connect your self-managed cluster to AutoOps because it doesn't recognize your SSL certificate, this might be because your certificate is signed by a custom or internal Certificate Authority (CA).
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You may encounter an error like the following:
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You might encounter an error like the following:
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```sh
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... x509: certificate signed by unknown authority ...
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1. On the host machine, open the `elastic-agent.yml` file. \
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The default location is `/opt/Elastic/Agent/elastic-agent.yml`.
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2. In the `elastic-agent.yml` file, locate the `receivers.metricbeatreceiver.metricbeat.modules` section.
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3. In this section, there will be two modules configured for `autoops_es`, one for metrics and one for templates. \
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3. In this section, there are two modules configured for `autoops_es`, one for metrics and one for templates. \
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Add the `ss.certificate_authorities` setting to both these modules using one of the following options:
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:::::{tab-set}
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6. Check the agent logs again to confirm that the error is gone and that {{agent}} has successfully connected your self-managed cluster to AutoOps.
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:::{note}
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If you encounter the following error in the agent logs, there may be a formatting issue in the `elastic-agent.yml` file.
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If you encounter the following error in the agent logs, there might be a formatting issue in the `elastic-agent.yml` file.
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```sh
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... can not convert 'object' into 'string' ... ssl.certificate_authorities ...
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