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solutions/security/investigate/open-manage-cases.md

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@@ -45,12 +45,6 @@ Open a new case to keep track of security issues and share their details with co
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If you’ve selected a connector for the case, the case is automatically pushed to the third-party system it’s connected to.
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::::
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:::{image} /solutions/images/security-cases-ui-open.png
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:alt: Shows an open case
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:screenshot:
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:::
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% Check with Lisa if email notifications is an ESS-only feature. Not in Serverless docs: https://www.elastic.co/guide/en/serverless/current/security-cases-open-manage.html
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## Add email notifications [cases-ui-notifications]
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From the Cases page, you can search existing cases and filter them by attributes such as assignees, categories, severity, status, and tags. You can also select multiple cases and use bulk actions to delete cases or change their attributes. General case metrics, including how long it takes to close cases, are provided above the table.
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:::{image} /solutions/images/security-cases-home-page.png
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:alt: Case UI Home
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:screenshot:
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:::
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To explore a case, click on its name. You can then:
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* [Review the case summary](/solutions/security/investigate/open-manage-cases.md#cases-summary)
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* **In progress duration**: How long the case has been in the `In progress` state
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* **Duration from creation to close**: Time elapsed from when the case was created to when it was closed
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:::{image} /solutions/images/security-cases-summary.png
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:alt: Shows you a summary of the case
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:screenshot:
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:::
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### Manage case comments [cases-manage-comments]
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To edit, delete, or quote a comment, select the appropriate option from the **More actions** menu (****).
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### Add files [cases-add-files]
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To upload files to a case, click the **Files** tab:
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:::{image} /solutions/images/security-cases-files.png
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:alt: A list of files attached to a case
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:screenshot:
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You can set file types and sizes by configuring your [{{kib}} case settings](kibana://reference/configuration-reference/cases-settings.md).
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To upload files to a case, select the **Files** tab, then click **Add files**. You can set file types and sizes by configuring your [{{kib}} case settings](kibana://reference/configuration-reference/cases-settings.md).
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% Check with Lisa whether following note is only applicable to Serverless or if it's for ESS too.
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