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Add a note for an agentless integrations known issue (#3853)
This PR adds a note in the snipped used for the [Troubleshooting agentless integrations](https://www.elastic.co/docs/troubleshoot/security/agentless-integrations) doc & the [related FAQ](https://www.elastic.co/docs/solutions/security/get-started/agentless-integrations-faq) doc about a known issue in ECH <9.1.6. that affects the connection between agentles integrations and Fleet Server. Related to elastic/kibana#242307 Contributes to closing elastic/ingest-docs#1869 --------- Co-authored-by: florent-leborgne <[email protected]>
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solutions/security/get-started/_snippets/agentless-integrations-faq.md

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@@ -37,8 +37,13 @@ To troubleshoot this issue:
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1. Find **{{fleet}}** in the navigation menu or use the [global search field](/explore-analyze/find-and-organize/find-apps-and-objects.md). Go to the **Settings** tab.
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2. Under **{{fleet}} server hosts**, click the **Actions** button for the policy named `Default`. This opens the Edit {{fleet}} Server flyout. The policy named `Default` should have the **Make this {{fleet}} server the default one** setting enabled. If not, enable it, then delete your integration and create it again.
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::::{note}
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If the **Make this {{fleet}} server the default one** setting was already enabled but problems persist, it’s possible someone changed the default {{fleet}} server’s **URL** value. In this case, contact Elastic Support to find out what the original **URL** value was, update the settings to match this value, then delete your integration and create it again.
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::::{note}
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:applies_to: ess: ga
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In {{ech}} deployments on {{stack}} versions prior to 9.1.6, the connection between agentless integrations and {{fleet-server}} can break if the default {{fleet-server}} host URL value in {{fleet}} is modified or if a different host URL is set as the default.
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This issue is resolved in {{stack}} 9.1.6. In this and later versions, agentless integration policies are assigned to a default managed {{fleet-server}} host which cannot be modified.
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## Why can't I upgrade my agentless integration to a newer version?
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3. From the **Actions** menu, select **Request diagnostics .zip**.
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4. Download and unzip the [diagnostics bundle](/troubleshoot/ingest/fleet/common-problems.md#trb-collect-agent-diagnostics). Refer to [Common problems with {{fleet}} and {{agent}}](/troubleshoot/ingest/fleet/common-problems.md) for more information.
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## How do I delete an agentless integration? [_how_do_i_delete_an_agentless_integration]
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::::{note}
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## Can agentless integrations use a specific range of static IP addresses for configuring allow and deny rules for traffic?
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No, agentless integrations can not use a specific range of static IP addresses for configuring ingress and egress allow and deny rules.
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No, agentless integrations can not use a specific range of static IP addresses for configuring ingress and egress allow and deny rules.

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