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troubleshoot/observability/troubleshoot-logs.md

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@@ -81,12 +81,12 @@ Something went wrong: Unable to create observability-onboarding-state
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You need an administrator to give you the `Saved Objects Management` {{kib}} privilege to generate the required `observability-onboarding-state` flow state. Once you have the necessary privileges, restart the onboarding flow.
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### {{kib}} not accessible from host [logs-troubleshooting-kib-not-accessible]
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### {{kib}} or Observability project not accessible from host [logs-troubleshooting-kib-not-accessible]
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:::{applies}
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:stack: all
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:::
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If {{kib}} is not accessible from the host, you’ll see the following error message after pasting the **Install the {{agent}}** instructions into the host:
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If {{kib}} or your Observability project is not accessible from the host, you’ll see the following error message after pasting the **Install the {{agent}}** instructions into the host:
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```plaintext
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Failed to connect to {host} port {port} after 0 ms: Connection refused
@@ -95,35 +95,14 @@ Failed to connect to {host} port {port} after 0 ms: Connection refused
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#### Solution [logs-troubleshooting-kib-not-accessible-solution]
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The host needs access to {{kib}}. Port `443` must be open and the deployment’s {{es}} endpoint must be reachable. Locate your project’s endpoint from **Help menu (![help icon](../../images/observability-help-icon.png "")) → Connection details**.
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The host needs access to {{kib}} or your project. Port `443` must be open and the deployment’s {{es}} endpoint must be reachable. Locate your project’s endpoint from **Help menu (![help icon](../../images/observability-help-icon.png "")) → Connection details**.
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Run the following command, replacing the URL with your endpoint, and you should get an authentication error with more details on resolving your issue:
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```shell
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curl https://your-endpoint.elastic.cloud
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```
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### Observability project not accessible from host [observability-troubleshoot-logs-observability-project-not-accessible-from-host]
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:::{applies}
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:serverless: all
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:::
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If your Observability project is not accessible from the host, you’ll see the following error message after pasting the **Install the {{agent}}** instructions into the host:
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```plaintext
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Failed to connect to {host} port {port} after 0 ms: Connection refused
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```
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#### Solution [observability-troubleshoot-logs-solution-1]
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The host needs access to your project. Port `443` must be open and the project’s {{es}} endpoint must be reachable. You can locate your project’s endpoint by clicking the help icon (![Help icon](../../images/serverless-help.svg "")) and selecting **Endpoints**. Run the following command, replacing the URL with your endpoint, and you should get an authentication error with more details on resolving your issue:
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```shell
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curl https://your-endpoint.elastic.cloud
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```
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### Download {{agent}} failed [logs-troubleshooting-download-agent]
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If the host was able to download the installation script but cannot connect to the public artifact repository, you’ll see the following error message:

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