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cloud-account/multifactor-authentication.md

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You can remove a multifactor authentication method after it’s added by clicking **Remove**.
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Before you remove an authentication method, you must set up an alternate method. If you can’t use any of your configured authentication methods — for example, if your device is lost or stolen — then [contact support](../troubleshoot/troubleshoot/index.md).
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Before you remove an authentication method, you must set up an alternate method. If you can’t use any of your configured authentication methods — for example, if your device is lost or stolen — then [contact support](../troubleshoot/index.md).
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## Frequently asked questions [ec-account-security-mfa-faq]

cloud-account/update-your-email-address.md

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# Update your email address [ec-update-email-address]
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Each {{ecloud}} account has a primary email associated with it. By default, the primary email address is used to sign up for {{ecloud}} and to log in. If needed, you can change this primary email address:
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Each {{ecloud}} account has a primary email associated with it. By default, the primary email address is used to sign up for {{ecloud}} and to log in. If needed, you can change this primary email address.
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## Change your email address (native sign-in)
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If you log in using a standard email and password, follow these steps to update your email address:
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1. To edit your account settings, select the user icon on the header bar and select **Settings**.
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2. In the **Email address** section, select **edit**.
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3. Enter a new email address and your current password.
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An email is sent to the new address with a link to confirm the change. If you don’t get the email after a few minutes, check your spam folder.
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If you are using Google or Microsoft Sign-In and would like to change your email address, you need to:
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## Change your email address (Google or Microsoft sign-in)
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If you log in using Google or Microsoft Sign-In, follow these steps to update your email address:
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1. Go to the [Forgot password](https://cloud.elastic.co/forgot) page and enter your email address.
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2. Follow the instructions in the "Reset your password" email.
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3. In the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body), update your [User settings](https://cloud.elastic.co/user/settings) to the new email address.
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If your organization is associated with [Azure Marketplace](../deploy-manage/deploy/elastic-cloud/azure-native-isv-service.md), you can’t change your primary email address using the above methods. Instead, [invite another user](../deploy-manage/users-roles/cloud-organization/manage-users.md) with the desired email address to your organization.
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## Changing your email address with an Azure Marketplace account
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If your organization is associated with [Azure Marketplace](../deploy-manage/deploy/elastic-cloud/azure-native-isv-service.md), you can’t change your primary email address using the above methods. Instead, [invite another user](../deploy-manage/users-roles/cloud-organization/manage-users.md) with the desired email address to join your organization.

deploy-manage/api-keys/elastic-cloud-api-keys.md

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3. On the API keys tab of the **Organization** page, click **Create API Key**.
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::::{note}
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This key provides access to the API that enables you to manage your deployments. It does not provide access to {{es}}. To access {{es}} with an API key, create a key [in {{kib}}](elasticsearch-api-keys.md) or [using the {{es}} API](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-create-api-key.html).
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This key provides access to the API that enables you to manage your deployments. It does not provide access to {{es}}. To access {{es}} with an API key, create a key [in {{kib}}](elasticsearch-api-keys.md) or [using the {{es}} API](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-create-api-key).
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4. From the **Create API Key** page, you can configure your new key by adding a name, set expiration, or assign [roles](../users-roles/cloud-organization/user-roles.md).

deploy-manage/api-keys/elasticsearch-api-keys.md

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![Create API Key UI](../../images/kibana-create-ccr-api-key.png "")
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Refer to the [create API key](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-create-api-key.html) documentation to learn more about creating user API keys.
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Refer to the [create API key](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-create-api-key) documentation to learn more about creating user API keys.
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Refer to the [create cross-cluster API key](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-create-cross-cluster-api-key.html) documentation to learn more about creating cross-cluster API keys.
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Refer to the [create cross-cluster API key](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-create-cross-cluster-api-key) documentation to learn more about creating cross-cluster API keys.
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## Update an API key [udpate-api-key]
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To update an API key, go to the **API Keys** management page using the navigation menu or the [global search field](../../explore-analyze/find-and-organize/find-apps-and-objects.md), and then click on the name of the key. You cannot update the name or the type of API key.
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Refer to the [update API key](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-update-api-key.html) documentation to learn more about updating user API keys.
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Refer to the [update API key](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-update-api-key) documentation to learn more about updating user API keys.
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Refer to the [update cross-cluster API key](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-update-cross-cluster-api-key.html) documentation to learn more about updating cross-cluster API keys.
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Refer to the [update cross-cluster API key](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-update-cross-cluster-api-key) documentation to learn more about updating cross-cluster API keys.
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## View and delete API keys [view-api-keys]

deploy-manage/api-keys/serverless-project-api-keys.md

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}
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```
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For the `role_descriptors` object schema, check out the [`/_security/api_key` endpoint](https://www.elastic.co/guide/en/elasticsearch/reference/current/security-api-create-api-key.html#security-api-create-api-key-request-body) docs. For supported privileges, check [Security privileges](../users-roles/cluster-or-deployment-auth/elasticsearch-privileges.md#privileges-list-indices).
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For the `role_descriptors` object schema, check out the [`/_security/api_key` endpoint](https://www.elastic.co/docs/api/doc/elasticsearch/operation/operation-security-create-api-key) docs. For supported privileges, check [Security privileges](../users-roles/cluster-or-deployment-auth/elasticsearch-privileges.md#privileges-list-indices).
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## Update an API key [api-keys-update-an-api-key]

deploy-manage/autoscaling/deployments-autoscaling-on-eck.md

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ECK can leverage the [autoscaling API](https://www.elastic.co/guide/en/elasticsearch/reference/current/autoscaling-apis.html) introduced in Elasticsearch 7.11 to adjust automatically the number of Pods and the allocated resources in a tier. Currently, autoscaling is supported for Elasticsearch [data tiers](https://www.elastic.co/guide/en/elasticsearch/reference/current/data-tiers.html) and machine learning nodes.
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ECK can leverage the [autoscaling API](https://www.elastic.co/docs/api/doc/elasticsearch/group/endpoint-autoscaling) introduced in Elasticsearch 7.11 to adjust automatically the number of Pods and the allocated resources in a tier. Currently, autoscaling is supported for Elasticsearch [data tiers](https://www.elastic.co/guide/en/elasticsearch/reference/current/data-tiers.html) and machine learning nodes.
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## Enable autoscaling [k8s-enable]

deploy-manage/cloud-organization/billing/billing-faq.md

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: For month-to-month payments only credit cards are accepted. We also allow payments by bank transfer for annual subscriptions.
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$$$faq-contact$$$Who can I contact for more information?
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: If you have any further questions about your credit card statement, billing, or receipts, please send an email to `[email protected]` or open a [Support case](../../../troubleshoot/troubleshoot/index.md) using the *Billing issue* category.
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: If you have any further questions about your credit card statement, billing, or receipts, please send an email to `[email protected]` or open a [Support case](../../../troubleshoot/index.md) using the *Billing issue* category.
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$$$faq-charge$$$Why is my credit card charged?
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: If you are on a monthly plan, the charge is a recurring fee for using {{ecloud}}. The fee is normally charged at the start of each month, but it can also be charged at other times during the month. If a charge is unsuccessful, we will try to charge your card again at a later date.
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: Even if you have no activity on your account and you haven’t logged into the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body), your active deployments still incur costs that we need to charge you for. To avoid being charged for active but unused deployments, you can simply delete them. Your account will stay active with no charges, and you can always spin up more capacity when you need it.
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$$$faq-deleteaccount$$$How can I delete my {{ecloud}} account?
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: To have your account removed, you can contact support through the {{ecloud}} [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement.
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: To have your account removed, you can contact support through the {{ecloud}} [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) or use one of these [alternative contact methods](../../../troubleshoot/index.md). For details about our data erasure policy, check [Privacy Rights and Choices](https://www.elastic.co/legal/privacy-statement#privacy-rights-and-choices?page=docs&placement=docs-body) in our General Privacy Statement.
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$$$faq-refund$$$Can I get a refund?
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: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the {{ecloud}} Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/troubleshoot/index.md).
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: Charges are non-refundable, but once you delete a deployment we’ll stop charging you for that deployment immediately. You only pay for what you use and you can stop using the service at any time. For any special considerations warranting a potential refund, please use the {{ecloud}} Console [Support form](https://cloud.elastic.co/support?page=docs&placement=docs-body) to open a support case and select *Billing issue* as the category. To ensure quick processing, be sure to provide detail about the reasons for the refund request as well as other matters pertaining to the issue. For other ways to open a Support case, check [Contact us](../../../troubleshoot/index.md).
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$$$faq-included$$$What is included in my paid {{ech}} deployment?
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: All subscription tiers for {{ech}} include the following free allowance:

deploy-manage/cloud-organization/tools-and-apis.md

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* [APM event intake API Reference](https://www.elastic.co/guide/en/apm/guide/current/api-events.html)
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* [APM event intake API Reference](/solutions/observability/apps/elastic-apm-events-intake-api.md)
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* [App Search API Reference](https://www.elastic.co/guide/en/app-search/current/api-reference.html)
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* [Elastic Security APIs](https://www.elastic.co/guide/en/security/current/security-apis.html)
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* [Enterprise Search management APIs](https://www.elastic.co/guide/en/enterprise-search/current/management-apis.html)

deploy-manage/deploy/cloud-enterprise/switch-from-apm-to-integrations-server-payload.md

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Given a deployment that is using an APM & Fleet Server with Elastic Stack version 8.0 or later, it is possible to start using Integrations Server instead by updating the deployment with an Integrations Server payload. Switching from APM & Fleet Server to Integrations Server in this way ensures that the endpoints and credentials currently used by APM Server and Fleet Server remain the same after the switch.
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In order to start using the Integrations Server payload, you first need to enable the APM integration for Elastic Agent by following the steps in [Switch to the Elastic APM integration](https://www.elastic.co/guide/en/apm/guide/current/apm-integration-upgrade-steps-ess.html).
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In order to start using the Integrations Server payload, you first need to enable the APM integration for Elastic Agent by following the steps in [Switch to the Elastic APM integration](/solutions/observability/apps/switch-an-elastic-cloud-cluster-to-apm-integration.md).
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## API request example [ece_api_request_example_3]

deploy-manage/deploy/cloud-on-k8s/advanced-configuration.md

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3. Reference the key in the APM Server configuration, as described in the [Secrets keystore for secure settings](https://www.elastic.co/guide/en/apm/server/current/keystore.html).
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3. Reference the key in the APM Server configuration, as described in the [Secrets keystore for secure settings](/solutions/observability/apps/secrets-keystore-for-secure-settings.md).
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## Reference an existing Elasticsearch cluster [k8s-apm-existing-es]

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