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[Response Ops]: Improve documentation for flapping mechanism of alerts #2313

@js-jankisalvi

Description

@js-jankisalvi

Description

Current documentation of flapping mechanisms doesn't include explanation for recovered threshold. We have had some SDHs as customer couldn't figure out why a flapping alert was recovered.

It would be nice to provide status change mechanism i.e. when does an alert go from Active -> Flapping , Flapping -> Active or Flapping -> Recovered etc.

Resources

Doc link: https://www.elastic.co/docs/solutions/observability/incident-management/view-alerts

Which documentation set does this change impact?

Elastic On-Prem and Cloud (all)

Feature differences

The feature is identical in all deployments

What release is this request related to?

N/A

Serverless release

Collaboration model

The documentation team

Point of contact.

Main contact: @doakalexi has detailed knowledge about flapping mechanisms.

Stakeholders: @elastic/response-ops

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Team:ExperienceIssues owned by the Experience Docs Team

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