Fix formatting and wording

Author: vishaangelova

docs/en/ingest-management/release-notes/release-notes-8.17.asciidoc

@@ -65,13 +65,12 @@ Review important information about the  8.17.6 release.
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -104,13 +103,12 @@ Review important information about the  8.17.5 release.
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -184,13 +182,12 @@ In the 9.x releases, the option that appears in the UI for an upgrade across a m
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -274,13 +271,12 @@ In the 9.x releases, the option that appears in the UI for an upgrade across a m
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -328,13 +324,12 @@ Review important information about the {fleet} and {agent} 8.17.2 release.
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -402,13 +397,12 @@ As a workaround, you can upgrade your deployment to 8.17.1 in which this issue h
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +
@@ -500,13 +494,12 @@ curl -XPOST -H 'Authorization: Bearer ${TOKEN}' -H 'x-elastic-product-origin:fle
 [%collapsible]
 ====
 
-*Details*
-On Windows, an installed {agent} that was previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Enrollment fails with the following error:
+*Details* +
+There is a known issue where an {agent} installed on Windows and previously enrolled into {fleet} is unable to re-enroll after the {agent} is upgraded. Attempting to enroll the {agent} fails with the following error:
 
-[source,shell]
+[source,console-result]
 ----
 Error: the command is executed as root but the program files are not owned by the root user.
-For help, please see our troubleshooting guide at https://www.elastic.co/guide/en/fleet/8.17/fleet-troubleshooting.html
 ----
 
 *Impact* +