incorporates reviews

Author: benironside

docs/serverless/edr-manage/identify-third-party-AV-products.asciidoc

@@ -29,6 +29,7 @@ image::images/endpoint-insights-results.png[Endpoint Insights results with the "
 [discrete]
 == Resolve incompatibilities
 
-After a scan has completed, you can click the *Create trusted app* button to the right of a result to quickly add the associated AV program to {elastic-defend}'s trusted applications list.
+After a scan has completed, you can click the *Create trusted app* button to the right of a result to quickly add the associated AV program to {elastic-defend}'s trusted applications list. If the button is not clickable, you don't have the <<security-trusted-applications,required privilege>>.
+
+IMPORTANT: If you plan to use {elastic-defend} alongside third-party AV software, we recommend you that you both <<security-allowlist-endpoint, allowlist {elastic-endpoint} in your AV>> and <<security-trusted-applications,make the AV a trusted application>>. 
 
-To resolve incompatibilities between {elastic-defend} and third-party AV software, we recommend you either uninstall the AV software, or <<security-allowlist-endpoint, allowlist {elastic-endpoint} in your AV>> and <<security-trusted-applications,make the AV a trusted application>>.