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Can't verify my device #31115

@Trydtotfindhme

Description

@Trydtotfindhme

Steps to reproduce

  1. I logged in my account (provided by my university)
  2. After I logged in, I try to verify my device
  3. I use my phone (FluffyChat) to verify
  4. Emoticons show up to verify
  5. I accept it on both devices
  6. FluffyChat closes the pop-up, verification finished on my phone
  7. Device listed as verified on my phone
  8. Element is stuck on a loading screen and it doesn't finish Image

Outcome

What did you expect?

That it will be verified as usual.

What happened instead?

Image

Operating system

Windows 11

Application version

Element version: 1.12.2

How did you install the app?

https://packages.element.io/desktop/install/win32/x64/Element%20Setup.exe

Homeserver

university

Will you send logs?

No

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    Labels

    A-E2EEA-E2EE-SAS-VerificationO-UncommonMost users are unlikely to come across this or unexpected workflowS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectTeam: CryptoX-Needs-InfoThis issue is blocked awaiting information from the reporter

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