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Device verification gives success message, but device is still unverified #31305

@dougmccluer

Description

@dougmccluer
untitled.mp4

Steps to reproduce

  1. Open element desktop.
  2. A banner shows with the message: "Verify this session. Other users may not trust it"
  3. click "Verify:
  4. Three buttons are presented: "Use another device", "Use recovery key", "Can't confirm?"
  5. click "Use another device"
  6. In the "Choose how to verify" dialog, choose "Compare using unique emoji"
  7. Confirm on other device that the emoji match
  8. Confirm on element-desktop that the emoji match
  9. Dialog displays message: "Device verified. Now you can read or send messages securely, and anyone you chat with can also trust this device."

Outcome

What did you expect?

The "Verify this session. Other users may not trust it" banner disappears and All settings -> Encryption shows device is verified

What happened instead?

banner does not go away.
In All settings -> Encryption it shows: "Device not verified. You need to verify this device in order to view your encryption settings."

Operating system

Debian 13

Application version

Element version: 1.12.3 Crypto version: Rust SDK 0.14.0 (c3b7918), Vodozemac 0.9.0

How did you install the app?

elemnt's apt repo

Homeserver

matrix.org

Will you send logs?

No

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    A-E2EEA-E2EE-SAS-VerificationO-FrequentAffects or can be seen by most users regularly or impacts most users' first experienceO-OccasionalAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundT-Defect

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