Plex Error: Could not reach plex

[coachacg]

On version 2.102, I was not receiving an error but PD was not communicating properly with Plex as it was not recognizing new items in the watchlist. After updating to version 2.103 I am getting the "could not reach plex" error repeatedly.

I have tried with different Plex tokens, restarted Plex server & computer, reconfigured settings from scratch but same error.

[sirstudly]

please pull the latest main branch and try again

[coachacg]

That worked. Thank you!

[HamsterHawk]

is 2.103 not the latest? because im on the latest git pull and it still has this "cant reach plex" error

[HamsterHawk]

[sirstudly]

git status of latest main branch should be 8687b11. if you're still having issues, enable debug printing so we can see the error.

[HamsterHawk]

how do you enable that

[azumeen]

@sirstudly, I'm encountering the same issue, log attached (Plex Token intentionally redacted).

@HamsterHawk, PD Options/Settings/UI Settings/Debug printing -> set to "true".

plex_debrid.log

[azumeen]

Also, I'm on the latest main branch (8687b11).

[sirstudly]

what does this command return (in your root plex_debrid folder)?
grep -rn "metadata.provider.plex" --include="*.py" .

also
grep -rn "get(url)" --include="plex.py"

[azumeen]

grep -rn "metadata.provider.plex" --include="*.py" :
No output.

grep -rn "get(url)" --include="plex.py":
content/services/plex.py:491: response = session.get(url)
content/services/plex.py:495: response = session.get(url)

[HamsterHawk]

same output for me

[sirstudly]

ok, well, i can't see anything wrong from that.

you can try checking out the main branch on my repo: https://github.com/sirstudly/plex_debrid
it has additional debug logging.

[HamsterHawk]

updating plex tokens after fixed it

[azumeen]

@HamsterHawk, updating Plex tokens? How?