Machine learning not indexing on Window's

[mikebunch2]

Hi, I recently signed up for ente. I have installed it on both my android phone and windows laptop. I added photos from both devices to my ente account. I had machine learning turned on, on both devices. I turned it on the android device first before reading the suggestion of doing it on the desktop first. I turned if off both devices and then turned it back on on the desktop app. When I do, I get an indexing error message.

Desktop:
OS: Windows 11
Version: 1.7.21
Log: ente.log

Phone: Pixel 6
OS: Android 16
Version: 1.3.22

[anandbaburajan]

Hey @mikebunch2, this is usually caused by Windows roaming profiles preventing access to the ML model files in %APPDATA%\ente\models.

Could you try switch to a local profile, or exclude %APPDATA%\ente\models\ from roaming sync? Or contact your IT administrator if you're on a domain-joined computer. After making changes, quit the app completely, log out, and log back in to restart ML.