Bangle.js 2 won't turn on #5814
Replies: 1 comment
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Posted at 2023-03-26 by user154806 This is a new device, by the way, and not one that just recently started having this issue. It didn't turn on straight out of the box, and doesn't seem to be able to take a charge. Multiple non fast charge USB ports have been tried with the cable that came with the device. Posted at 2023-03-26 by Prog It may sound daft but make sure you're pushing the button all the way in. Posted at 2023-03-26 by user154806 I hear you; I can feel the gentle click of the button when pressing it, and I've tried pressing it with firmer pressure to be sure but to no avail. I think I got a defective one, but adafruit is adamant about getting espruino's approval for a refund. I do really like the idea of this watch and want to get one that works Posted at 2023-03-26 by Prog That's a shame. I thought mine was dead when I got it as I wasn't pushing the button all the way so I was hoping it'd be that simple for you too. Posted at 2023-03-26 by user154806 I wish it was. Fairly disappointing because I was looking forward to using it. I definitely plan to get a new one so long as I can trade this one back in for it. Posted at 2023-03-26 by @fanoush You may try to measure voltage between outer pins on the connector to check the cable. For charging use computer or some power bank that does not turn off when power draw is low. Also it may take some time for the battery to be at level where it can power on. Posted at 2023-03-26 by user154806 I tried using my laptop and desktop computer to charge it with no luck. I left it connected to my desktop while the computer was running for about 20 minutes, but nothing appeared to be happening on the watch, and the button still would not turn it on. And unfortunately I don't have a voltage meter. Posted at 2023-03-26 by user140377 Did you try this? https://forum.espruino.com/comments/16518547/ Posted at 2023-03-26 by user154806 I did, actually. I initially thought that it needed that to be off to charge at all when I noticed it was there, but it still didn't charge. Posted at 2023-03-27 by @gfwilliams Hi @user154806, I'm really sorry to hear this - it seems like a really strange issue, as they are all tested before they leave here and go out to Adafruit. It's hard to think what could have gone wrong. It sounds from this thread like you've done everything that could reasonably be tried to get it going. If it's ok with you, can we send a replacement watch body out to you? It'll be coming from the UK so I'm afraid it could take around a week to arrive though. If that sounds fine, please can you email [email protected] with your address, and we'll get one out to you as soon as possible? It seems getting the Bangle back from you to look at it is probably not worth the trouble returning it - because it isn't working and that could be because of the battery, USPS won't want to take it. Posted at 2023-03-27 by @fanoush
Do you test also the cable that goes with it? Or just the watch with some jig or your own cable? Posted at 2023-03-27 by user154806 I just sent an email over; thank you so much for following up on this yourself and for working to resolve the situation. Posted at 2023-03-29 by @gfwilliams
That is true, we don't test the cable. I guess there is a possibility that it is broken... Posted at 2023-04-13 by Nanobyte My BangleJS 2 run out of battery, i attached the charging cable over night, it doesnt turn on, cleaned the contacts (i covered them with electrical tape while wearing it) and attached the carging cable again for ~9h, still doesnt turn on :-( I tried the kickstart method with the 3v cell battery but even with the tape on the pads, the one needed pad corroded away. Is it possible to open the watch without destroying it? Posted at 2023-04-13 by @gfwilliams Hi, sorry to hear about this... You shouldn't have to worry about covering the other contacts - it's literally just the one 2nd from the right that matters. Are you sure that the USB power supply is working ok? Like if you attach your second Bangle to that charge cable, does it charge ok? It is possible to open up the Bangle.js 2, yes. It's a bit like an iPhone where you have to heat up the display to melt the glue, but you don't want to heat it too much (near or over 100 degrees C) as it'll damage the LCD itself. If you or a friend has a 3D printer with a heated bed, that would be totally perfect though - set the bed to 80 degrees C and put the Bangle face down on it for quite a while, then carefully lift up the display (maybe with a suction cup, or with a thin blade from one side if you don't mind chipping the surround slightly) Posted at 2023-04-13 by Nanobyte hi, thanks for the fast reply. The second banglejs charges fine with the cables. I have a digital heat gun, that can be controlled from 50°C up to 650°C, that should do the trick :D Posted at 2023-04-17 by @gfwilliams Thanks - good luck! Just be careful with the heat gun... I found it was a lot more reliable with some kind of hot plate than with the air. |
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Posted at 2023-03-26 by user154806
My bangle.js 2 will not turn on. I've tried connecting it to its charger (yes, I let the charger magnetically attract itself to connecting rather than forcing it), pushing the button, holding the button for intervals ranging from 2-10 seconds, and nothing works. It simply won't turn on. I keep looking for answers, and I've been thinking it just happens to be a defective device. The seller, adafruit, keeps telling me to look for trouble shooting steps, except there don't seem to be any.
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