Merge changes

Author: eliaoggian

docs/kubernetes/clusters.md

@@ -52,7 +52,17 @@ To interact with the cluster, you need the `kubectl` CLI:
     - Run `kcscs list` to list the clusters you have access to
     - Run `kcscs get` to get the kubeconfig file for a specific cluster
 
-   - If you don't have a CSCS account, open a Service Desk ticket to ask support.
+
+- If you have a CSCS account and can access [Rancher](https://rancher.cscs.ch), download the kubeconfig for your cluster.
+  
+- If you have a CSCS account but can't access [Rancher](https://rancher.cscs.ch), request a local Rancher user and use the **kcscs** tool installed on **ela.cscs.ch** to obtain the kubeconfig:
+    - Download your SSH keys from [SSH Service](https://sshservice.cscs.ch)
+    - SSH to `ela.cscs.ch` using the downloaded SSH keys
+    - Run `kcscs login` and insert your Rancher local user credentials (Supplied by CSCS)
+    - Run `kcscs list` to list the clusters you have access to
+    - Run `kcscs get` to get the kubeconfig file for a specific cluster
+
+- If you don't have a CSCS account, open a Service Desk ticket to ask support.
 
 #### Store the kubeconfig file
 
@@ -69,7 +79,8 @@ export KUBECONFIG=/home/user/kubeconfig.yaml
    kubectl get nodes
    ```
 
-> ⚠️ The kubeconfig file contains credentials. Keep it secure.
+!!! warning
+    The kubeconfig file contains credentials. Keep it secure.
 
 ## Pre-installed Applications
 

docs/kubernetes/kubernetes-upgrades.md

@@ -32,3 +32,9 @@ The **impact of a Kubernetes upgrade can vary**, depending on the nature of the
 - Upgrades are performed using safe, tested procedures with minimal risk to production workloads.
 - TDS clusters serve as a **canary environment**, allowing us to identify issues early.
 - All clusters are kept **aligned with supported Kubernetes versions**.
+
+## 💬 Questions?
+
+If you have any questions about upcoming Kubernetes upgrades or want help verifying your application’s readiness, please [contact the Network and Cloud team via Service Desk ticket][ref-get-in-touch].
+
+