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Remove instructions to open issues
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using/faqs.md

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@@ -77,7 +77,7 @@ The new site has a brand new command-line client, and also needs some extra meta
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Read about how to [upgrade your command-line client and migrate your solutions for the new site][upgrade-cli].
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If that doesn't help, or you didn't use the old version of the command-line client, please read through the [command-line client Walkthrough][cli-walkthrough].
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If that doesn't help either, [open an issue][new-cli-issue] and we will help you get it sorted out.
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If that doesn't help either, [please post on the forum][forum] and we will help you get it sorted out.
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## How do I check the version of my command-line client?
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A new language track gets created when a member of the community takes the lead on it and becomes a maintainer of the track.
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If you'd like to get involved in helping set one up, there are [instructions here][new-language-request].
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## Opening an Issue
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## Telling us when something is wrong
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Before submitting an issue, be sure to check the relevant GitHub issue tracker to see if it has already been reported or resolved:
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If you find something that's not wrong, please let us know by creating a thread on [the forum][forum].
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1. [The Exercism Website or Product][website-copy]
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2. [The Command-Line Interface (CLI) Client][cli-client-issues]
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3. [Exercises][languages] - Select your language and then look at the issues tab
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You can search through issues (remove the `is:open` filter to include closed/resolved issues).
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Before creating a thread, be sure to check for existing discussions.
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Try a few different keywords.
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## What if my issue is not listed here or in GitHub?
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## What if my issue is not listed here or on the forum?
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If your problem hasn't been resolved or reported, then create an issue in the appropriate repository by selecting the green **New issue** button.
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If your problem hasn't been resolved or reported, then create a new [forum post][forum].
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Make sure to include the following information:
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@@ -174,7 +170,7 @@ Make sure to include the following information:
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If your issue pertains to an exercise in your language track, then please find the correct language track [from this list][from-this-list] and submit an issue there.
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Please specify if the issue is with the instructions or something language specific, using the template below.
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If you have spotted a typo or if you have a suggestion for clearer language or instructions on the general website, then [create an issue for Exercism Website Copy][website-copy-new-issue] with the following information:
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If you have spotted a typo or if you have a suggestion for clearer language or instructions on the general website, then please create a new thread on [the forum][forum] with the following information:
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1. Link to the page where the issue is
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1. Explanation of what the mistake is or what is unclear
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[learning-mode]: /docs/building/product/unlocking-exercises#h-learning-mode-vs-practice-mode
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[mail-abuse]: mailto:[email protected]?subject=%5BCoC%5D]
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[new-cli-issue]: https://github.com/exercism/CLI/issues/new
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[forum]: https://forum.exercism.org/
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[new-language-request]: https://github.com/exercism/generic-track/blob/main/README.md
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[opening-an-issue]: #opening-an-issue
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[here-be-dragons]: https://www.youtube.com/watch?v=QAUHYzC9kFM
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[unlocking-exercises]: /docs/building/product/unlocking-exercises
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[upgrade-cli]: https://github.com/exercism/website-copy/blob/main/pages/cli_v1_to_v2.md
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[website-copy]: https://github.com/exercism/website-copy/issues
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[website-copy-new-issue]: https://github.com/exercism/website-copy/issues/new

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