DLL load failed while importing numpy_ops

[hajalex]

when i run py file , i get this error:
Traceback (most recent call last):
File "", line 189, in _run_module_as_main
File "", line 148, in get_module_details
File "", line 112, in get_module_details
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\spacy_init.py", line 6, in
from .errors import setup_default_warnings
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\spacy\errors.py", line 2, in
from .compat import Literal
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\spacy\compat.py", line 38, in
from thinc.api import Optimizer # noqa: F401
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\thinc\api.py", line 2, in
from .initializers import normal_init, uniform_init, glorot_uniform_init, zero_init
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\thinc\initializers.py", line 4, in
from .backends import Ops
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\thinc\backends_init.py", line 8, in
from .cupy_ops import CupyOps
File "D:\pcfile\File\python\NLP\spacy_venv\Lib\site-packages\thinc\backends\cupy_ops.py", line 4, in
from .numpy_ops import NumpyOps
ImportError: DLL load failed while importing numpy_ops: The specified module could not be found.

[danieldk]

It looks like the installation of Thinc is broken. How did you install spaCy? Could you give the output of pip list and run pip check to see if there are any broken requirements?