From f89b334f91478d712dfcce22100023e633247eb8 Mon Sep 17 00:00:00 2001 From: Danny Sheridan <83524670+dannysheridan@users.noreply.github.com> Date: Wed, 15 Oct 2025 12:18:13 -0400 Subject: [PATCH] docs: improve content based on Ask Fern feedback --- fern/products/ask-fern/pages/features/slack-app.mdx | 11 +++++++++-- 1 file changed, 9 insertions(+), 2 deletions(-) diff --git a/fern/products/ask-fern/pages/features/slack-app.mdx b/fern/products/ask-fern/pages/features/slack-app.mdx index 953cb87cd..3ddc874d1 100644 --- a/fern/products/ask-fern/pages/features/slack-app.mdx +++ b/fern/products/ask-fern/pages/features/slack-app.mdx @@ -47,6 +47,14 @@ Once you've installed it in your workspace, add the bot to customer Slack channe +## Using Ask Fern + +Once Ask Fern is installed in your workspace and added to channels, users can interact with it in several ways: + +- **Use the `/fern` command** in any channel to ask a question directly +- **Mention the bot** with `@Ask Fern` followed by your question +- **Ask questions naturally** in channels where the bot is configured to respond to all messages (see Configuration below) + ## Configuration Customize the bot's behavior to match your workflow needs. @@ -163,5 +171,4 @@ sequenceDiagram A->>U: Return answer in Slack thread F->>F: Store question and answer for analytics ``` - - + \ No newline at end of file