Custom Ribbon disappears on a MAC

[tzucker02]

I developed a custom ribbon in Excel using this editor, but when implemented on a MAC Book Pro, the menu disappears completely; in fact, there is no menu (no regular or custom menu).

I would like to have it so that either the same code works on both platforms, or I can use CustomUI on one platform and CustomUI14 on the other.

I have tried using two different workbooks, but this has been more problematic than it would seem. The first screenshot below is from a Mac and the second is from a Windows machine - both of the same file.

To Reproduce
Steps to reproduce the behavior: This is not always reproducible, but the following steps usually work

1. Once the custom ribbon is saved in an Excel file as either customui14.xml or customui.xml
2. The custom ribbon must include the menu tags (<menu ... >)
3. Save the Excel spreadsheet in XLSB format
4. Open the saved Excel spreadsheet on a MacBook Pro
5. Acknowledge any warnings, if needed.
6. The menus should disappear, and no menus will appear in their place.

An expected outcome would have been that a similar custom menu would appear or no custom menu at all (default menus), preferably the former. I am not adverse to having two different sets of XML files, a customui.xml and a customui14.xml, but I have tried that, and I am unable to get the MAC to read the former if the latter exists.

Screenshots

[fernandreu]

Sorry, this looks like an issue with the specific work you are doing, not a problem with the tool itself. It's not something I can help with, but I will transfer this to the discussions section in case someone else can (this is a new thing so I don't expect much movement).