Bug: "COM server in use message" when closing Files

[ttoennies]

Description

Every time I close the app, I get this popup shown

Steps To Reproduce

Close the app.

Requirements

Don't show that message

Files Version

3.6.0.0

Windows Version

10.0.22631.4037

Log File

debug.log

[yaira2]

@ttoennies does this still occur after restarting Windows?

[ttoennies]

Yes

[yaira2]

Can you check what happens if you turn off the option to keep Files running in the background?

[yaira2]

Is this still an issue in the preview version? https://files.community/download/preview

[ttoennies]

It does not appear to be. Thanks for the follow up.

…

______________________ Tim Toennies 618-570-9665

________________________________ From: Yair ***@***.***> Sent: Wednesday, September 11, 2024 9:06:22 PM To: files-community/Files ***@***.***> Cc: Tim Toennies ***@***.***>; Mention ***@***.***> Subject: Re: [files-community/Files] Popup message received every time I close the app (Issue #16079) Is this still an issue in the preview version? https://files.community/download/preview — Reply to this email directly, view it on GitHub<#16079 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAZQC2JIVO2EEAYXAUCGSSDZWDZJ5AVCNFSM6AAAAABNDAAKRSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBVGEYTCNZVHE>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[ttoennies]

______________________________________________________ Tim Toennies 618-570-9665

…

________________________________ From: Yair ***@***.***> Sent: Wednesday, September 11, 2024 9:10 PM To: files-community/Files ***@***.***> Cc: Tim Toennies ***@***.***>; Mention ***@***.***> Subject: Re: [files-community/Files] Popup message received every time I close the app (Issue #16079) Can you please upload the log file for the preview version? — Reply to this email directly, view it on GitHub<#16079 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAZQC2OMQIH63YIMF5CHU63ZWDZZHAVCNFSM6AAAAABNDAAKRSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBVGEYTKMZZGA>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[KremmenUK]

I get that popup after editing tags then exiting the program

Didn't happen in 3.7.0.0 but is happening in 3.7.6.0

[0x5bfa]

Can you check Event Viewer too after you close the app (Windows Logs > Application)?

[KremmenUK]

I'll have a go at reproducing it and dig into Event Viewer
I'm wondering if it has anything to do with my upgrade. I was running the free 3.7 but decided to purchase via Microsoft Store
I exported my 3.7.0 settings and imported into 3.7.6
All imported OK except for the tags that got messed up with a load of 'unknown' that I manually fixed
The only other thing I spotted that didn't get imported was compact view

Opened files, changed a tag -

I can't find anything in Event Viewer

Just tried it again and it fails every time so I can reproduce it

[yaira2]

Can you try uninstalling both instances of Files and then reinstalling with just one?