Bug: Right clicking column layout crashes app

[dmizz]

Important

Current workaround
Go to Files settings > Actions > Change the bindings for both Open Terminal and Open Terminal as Admin to something else (use a letter/number with as many modifiers as you wish; DO NOT use ~ or any of the keys to the right of P, L, M)

Description

Experiencing overall stability issues. I LOVE this app, but to use it for mission critical work I need it to be way more stable.

Main issues are:
Right clicking can cause a crash 25% of the time, especially in column mode it seems.
File transfers get hung up and cancel a ton.
Opening the app always lags and will fail sometimes.

Steps To Reproduce

• Switch to Column View
• Right click empty space in last column

Requirements

• Fix crash

Files Version

3.7.0.0

Windows Version

10.0.22631.4169

Log File

debug.log

[Josh65-2201]

Thanks for the report, Please update to 3.7.6 https://files.community/download and see if this is still an issue

[yaira2]

@dmizz thank you for your feedback, we're constantly working to improve stability and will continue to so.

I'd like to try and track down the crash you mentioned with right clicking. If you open the settings file (Settings > Advanced > Edit settings file), there should be a value under userid. If you send the value here, I can locate the crash in Sentry and do my best to debug this issue.

[dmizz]

When I click 'edit settings file' nothing happens

[yaira2]

That's odd, this could also be why Files has been acting up for you. Can you try to uninstall and reinstall Files?

[Josh65-2201]

I think it more likely that no programs are set to open Json files, Please try going to Files settings > About > Open log location > open settings folder > open user_settings.json

[dmizz]

Here you go

[Josh65-2201]

Email attachments don't work. You will have to click the View on GitHub link at the bottom of the email > Copy and paste or click the add attachment button to select the file > Wait until you don't see uploading in the text > Click the green comment button.

[dmizz]

user_settings.json
k!

[yaira2]

I located a crash related to drag & drop, can you confirm if that's the issue you were referring to? This is also included in the log file you uploaded.

[dmizz]

I've had multiple crashes per day. I have uninstalled/reinstalled/updated/tried the Preview version. The most common crash is when I right click to make a new folder. It hangs up when the right click menu is appearing and crashes. I have had some drag/drop crashes as well.

[yaira2]

Are you using v3.7.6?

[dmizz]

3.7.7.0