Bug: Crash when Info pane preview is open (KERNELBASE.dll)

[luzciles]

Description

Files APP Crashes/closes Randomly when i Interact with it

Steps To Reproduce

1. Start Files App
2. Open Folders and Preview Dokuments
3. After some Time if i Try to Preview a new Dokument oder Switch to a New Folder it crashes

Requirements

• e.g. Fix crash that occurs when i Try to Use Files/ Preview Dokuments

Files Version

3.7.6.0

Windows Version

10.0.19045.4894

Log File

debug.log
windows log.txt

[tommy-IKIIKI]

Same here
got the same exception code: 0xc0000409
Action took before crash:

1. Just open Files and do other works without touching it.
2. Back to Files and browse folders, such as refreshing, view another folder which already opened in another tab (whatever a network drive or local drive)

Additional info:

1. Disabled "Running in background"
2. Preview Window enabled
3. Using ESET Security, but did not crash during the testing with ON/OFF protection, so may not affected by it.

debug.log
windows.log.txt

[ffennema]

Same issue here.

[Josh65-2201]

@tommy-IKIIKI Your crash is a different one based on the log please make a separate bug report

[Josh65-2201]

@luzciles Can you confirm you have the preview pane open when Files crashes

[luzciles]

I can confirm that but it crashes without it open too but it is less often