Bug: Preview for media files is crashing system audio (even without playing the media)

[rgfx]

What feature or improvement do you think would benefit Files?

really like the Preview Pane for images and text files. But the video preview breaks my system audio (it hijacks or crashes my sound when playing videos).

Currently, the only workaround is to disable the Preview Pane completely — but that removes image and text previews too, which I still want to use.

👉 Feature request: Please add an option to disable video previews only but keep the Preview Pane active for images, PDFs, text, etc. This would solve the audio issue without losing other previews.

Requirements

Idk

Files Version

3.9.1.0

Windows Version

11

Comments

No response

[yaira2]

I don't believe the video plays by default

[yaira2]

@rgfx can you please provide some context? The preview pane doesn't auto play videos.

[rgfx]

if preview is selected it breaks my sound. It doesn't autoplay. Once sounds breaks, I have todo this to restore.

1. Open Task Manager → Services → find Windows Audio Endpoint Builder.

2. Right-click → Restart → sound usually returns.

[yaira2]

This sounds more like a bug with the media player control 🤔