Bug: Cant open Egnyte

[rayyesboulous]

Description

I used Files app in the past and never had a problem.. I wanted to try the new version today but i wasent able to open egnyte

Steps To Reproduce

when i click on the egnyte folder i want to used from the pinned folder i receive an error message: ERROR_BAD_NET_NAME

Files Version

4.0.0.0

Windows Version

Edition Windows 11 Enterprise Version 24H2 Installed on ‎5/‎14/‎2025 OS build 26120.5751 Experience Windows Feature Experience Pack 1000.26100.234.0

User ID

0a95775a-664c-4f6e-88a9-d7dd0c2cf7e8

Log File

NO LOG FILE

[yaira2]

Thank you for the report.

[Josh65-2201]

Can you confirm this https://www.egnyte.com is what you are using

[rayyesboulous]

Can you confirm this https://www.egnyte.com is what you are using

Yes. Using the egnyte desktop app

[yaira2]

@rayyesboulous Is this still an issue in the latest preview version? https://files.community/download

[rayyesboulous]

Hi Yair, Thank you very much for the reply. I downloaded the preview app and I can confirm it works. But just out of curiosity, why does it appear under network and not cloud drives?

…

On Tue, Sep 30, 2025 at 5:29 PM Yair ***@***.***> wrote: *yaira2* left a comment (files-community/Files#17521) <#17521 (comment)> @rayyesboulous <https://github.com/rayyesboulous> Is this still an issue in the latest preview version? https://files.community/download <https://files.community/download> — Reply to this email directly, view it on GitHub <#17521 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AQEFTUIEURD7UHVNNPYVJZT3VLY2PAVCNFSM6AAAAACFQ5HDHCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTGNJTHA3DOMBSGU> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Josh65-2201]

Thanks for checking, Egnyte mounts it as a network drive and Files has no changes to make it go under cloud drives