[firebase_auth/enroll-failed] An internal error has occurred, print and inspect the error details for more information.

[Juliusman33]

Is there an existing issue for this?

• I have searched the existing issues.

Which plugins are affected?

Auth

Which platforms are affected?

iOS

Description

Successfully created a user with an email and password, verified the email, and proceeding to enroll the signed in user for MFA using their phone number. At the time of enrolling the user for MFA a 6 digit OTP is sent and received, but after entering the code a firebaseauth exception is produced and the user remains unenrolled in MFA. Using mfa to login still works though. A similar existing issue says say to upgrade ff dependencies which i have done but does not work.

Reproducing the issue

Future checkMfaCode(String smsCode) async {
try {
debugPrint(smsCode);
final PhoneAuthCredential credential = PhoneAuthProvider.credential(
verificationId: _verificationId,
smsCode: smsCode,
);

  await FirebaseAuth.instance.currentUser?.multiFactor.enroll(PhoneMultiFactorGenerator.getAssertion(credential));
// Throw a custom or Unknown exception message to the designated controller    
} on FirebaseAuthMultiFactorException catch (e) {
  debugPrint('error 1');
  debugPrint(e.toString());
  final ex = ExceptionHandling.code(e.code).message;
  throw ex;
} on FirebaseAuthException catch (e) {
  debugPrint('error 2');
  debugPrint(e.toString());
  final ex = ExceptionHandling.code(e.code).message;
  throw ex;
} on Exception catch (e) {
  debugPrint(e.toString());
} catch (_) {
  const ex = ExceptionHandling();
  throw ex;
}

}

Firebase Core version

3.60

Flutter Version

3.24.3

Relevant Log Output

920027
error 2
[firebase_auth/enroll-failed] An internal error has occurred, print and inspect the error details for more information.

Flutter dependencies

Expand Flutter dependencies snippet

Dart SDK 3.5.3
Flutter SDK 3.24.3
bridgeapp 1.0.2+1

dependencies:
- cloud_firestore 5.4.4 [cloud_firestore_platform_interface cloud_firestore_web collection firebase_core firebase_core_platform_interface flutter meta]
- cupertino_icons 1.0.8
- firebase_auth 5.3.1 [firebase_auth_platform_interface firebase_auth_web firebase_core firebase_core_platform_interface flutter meta]
- firebase_core 3.6.0 [firebase_core_platform_interface firebase_core_web flutter meta]
- firebase_database 11.1.4 [firebase_core firebase_core_platform_interface firebase_database_platform_interface firebase_database_web flutter]
- flutter 0.0.0 [characters collection material_color_utilities meta vector_math sky_engine]
- flutter_native_splash 2.4.1 [args flutter flutter_web_plugins html image meta path universal_io xml yaml ansicolor]
- flutter_otp_text_field 1.2.0 [flutter]
- flutter_pdfview 1.3.3 [flutter]
- get 4.6.6 [flutter]
- http 1.2.2 [async http_parser meta web]
- intl 0.19.0 [clock meta path]
- mockito 5.4.4 [analyzer build code_builder collection dart_style matcher meta path source_gen test_api]
- path_provider 2.1.4 [flutter path_provider_android path_provider_foundation path_provider_linux path_provider_platform_interface path_provider_windows]
- plaid_flutter 4.1.1 [flutter flutter_web_plugins plugin_platform_interface js]
- shared_preferences 2.3.2 [flutter shared_preferences_android shared_preferences_foundation shared_preferences_linux shared_preferences_platform_interface shared_preferences_web shared_preferences_windows]

dev dependencies:
- flutter_launcher_icons 0.14.1 [args checked_yaml cli_util image json_annotation path yaml]
- flutter_lints 5.0.0 [lints]
- flutter_test 0.0.0 [flutter test_api matcher path fake_async clock stack_trace vector_math leak_tracker_flutter_testing async boolean_selector characters collection leak_tracker leak_tracker_testing material_color_utilities meta source_span stream_channel string_scanner term_glyph vm_service]

transitive dependencies:
- _fe_analyzer_shared 72.0.0 [meta]
- _flutterfire_internals 1.3.44 [collection firebase_core firebase_core_platform_interface flutter meta]
- _macros 0.3.2
- analyzer 6.7.0 [_fe_analyzer_shared collection convert crypto glob macros meta package_config path pub_semver source_span watcher yaml]
- ansicolor 2.0.3
- archive 3.6.1 [crypto path]
- args 2.6.0
- async 2.11.0 [collection meta]
- boolean_selector 2.1.1 [source_span string_scanner]
- build 2.4.1 [analyzer async convert crypto glob logging meta package_config path]
- built_collection 5.1.1
- built_value 8.9.2 [built_collection collection fixnum meta]
- characters 1.3.0
- checked_yaml 2.0.3 [json_annotation source_span yaml]
- cli_util 0.4.1 [meta path]
- clock 1.1.1
- cloud_firestore_platform_interface 6.4.3 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- cloud_firestore_web 4.3.2 [_flutterfire_internals cloud_firestore_platform_interface collection firebase_core firebase_core_web flutter flutter_web_plugins]
- code_builder 4.10.0 [built_collection built_value collection matcher meta]
- collection 1.18.0
- convert 3.1.2 [typed_data]
- crypto 3.0.6 [typed_data]
- csslib 1.0.0 [source_span]
- dart_style 2.3.7 [analyzer args collection package_config path pub_semver source_span]
- fake_async 1.3.1 [clock collection]
- ffi 2.1.3
- file 7.0.1 [meta path]
- firebase_auth_platform_interface 7.4.7 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- firebase_auth_web 5.13.2 [firebase_auth_platform_interface firebase_core firebase_core_web flutter flutter_web_plugins http_parser meta web]
- firebase_core_platform_interface 5.3.0 [collection flutter flutter_test meta plugin_platform_interface]
- firebase_core_web 2.18.1 [firebase_core_platform_interface flutter flutter_web_plugins meta web]
- firebase_database_platform_interface 0.2.5+44 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- firebase_database_web 0.2.6+2 [collection firebase_core firebase_core_web firebase_database_platform_interface flutter flutter_web_plugins]
- fixnum 1.1.1
- flutter_web_plugins 0.0.0 [flutter characters collection material_color_utilities meta vector_math]
- glob 2.1.2 [async collection file path string_scanner]
- html 0.15.4 [csslib source_span]
- http_parser 4.0.2 [collection source_span string_scanner typed_data]
- image 4.3.0 [archive meta xml]
- js 0.7.1
- json_annotation 4.9.0 [meta]
- leak_tracker 10.0.5 [clock collection meta path vm_service]
- leak_tracker_flutter_testing 3.0.5 [flutter leak_tracker leak_tracker_testing matcher meta]
- leak_tracker_testing 3.0.1 [leak_tracker matcher meta]
- lints 5.0.0
- logging 1.2.0
- macros 0.1.2-main.4 [_macros]
- matcher 0.12.16+1 [async meta stack_trace term_glyph test_api]
- material_color_utilities 0.11.1 [collection]
- meta 1.15.0
- package_config 2.1.0 [path]
- path 1.9.0
- path_provider_android 2.2.12 [flutter path_provider_platform_interface]
- path_provider_foundation 2.4.0 [flutter path_provider_platform_interface]
- path_provider_linux 2.2.1 [ffi flutter path path_provider_platform_interface xdg_directories]
- path_provider_platform_interface 2.1.2 [flutter platform plugin_platform_interface]
- path_provider_windows 2.3.0 [ffi flutter path path_provider_platform_interface]
- petitparser 6.0.2 [meta]
- platform 3.1.5
- plugin_platform_interface 2.1.8 [meta]
- pub_semver 2.1.4 [collection meta]
- shared_preferences_android 2.3.3 [flutter shared_preferences_platform_interface]
- shared_preferences_foundation 2.5.3 [flutter shared_preferences_platform_interface]
- shared_preferences_linux 2.4.1 [file flutter path path_provider_linux path_provider_platform_interface shared_preferences_platform_interface]
- shared_preferences_platform_interface 2.4.1 [flutter plugin_platform_interface]
- shared_preferences_web 2.4.2 [flutter flutter_web_plugins shared_preferences_platform_interface web]
- shared_preferences_windows 2.4.1 [file flutter path path_provider_platform_interface path_provider_windows shared_preferences_platform_interface]
- sky_engine 0.0.99
- source_gen 1.5.0 [analyzer async build dart_style glob path source_span yaml]
- source_span 1.10.0 [collection path term_glyph]
- stack_trace 1.11.1 [path]
- stream_channel 2.1.2 [async]
- string_scanner 1.2.0 [source_span]
- term_glyph 1.2.1
- test_api 0.7.2 [async boolean_selector collection meta source_span stack_trace stream_channel string_scanner term_glyph]
- typed_data 1.3.2 [collection]
- universal_io 2.2.2 [collection meta typed_data]
- vector_math 2.1.4
- vm_service 14.2.5
- watcher 1.1.0 [async path]
- web 1.1.0
- xdg_directories 1.1.0 [meta path]
- xml 6.5.0 [collection meta petitparser]
- yaml 3.1.2 [collection source_span string_scanner]

Additional context and comments

No response

[SelaseKay]

Hi @Juliusman33 , thanks for the report. I'm able to reproduce this issue. Can you try with a lower version(5.1.4) and provide feedback?

Reproduced with firebase_auth example app

[Juliusman33]

Hi @SelaseKay, tried running the downgrade but ran into other issues in doing so. First Firebase remained on version 5.3.1 after downgrading firebase auth to 5.1.4 via the yaml file and running 'flutter pub get' ,

Had to include an override in the dependency yaml file to force the downgrade.

dependency_overrides: firebase_auth: 5.1.4

After managing to launch on 5.1.4, I ran into the same error. Did you get anything different. I can provide more info like my podfile and podfile.lock, if this is helpful.

Relevant Log Output

966779
error 2
[firebase_auth/enroll-failed] An internal error has occurred, print and inspect the error details for more information.

Expand Flutter dependencies snippet

Dart SDK 3.5.3
Flutter SDK 3.24.3
bridgeapp 1.0.2+1

dependencies:
- cloud_firestore 5.4.4 [cloud_firestore_platform_interface cloud_firestore_web collection firebase_core firebase_core_platform_interface flutter meta]
- cupertino_icons 1.0.8
- firebase_auth 5.1.4 [firebase_auth_platform_interface firebase_auth_web firebase_core firebase_core_platform_interface flutter meta]
- firebase_core 3.6.0 [firebase_core_platform_interface firebase_core_web flutter meta]
- firebase_database 11.1.4 [firebase_core firebase_core_platform_interface firebase_database_platform_interface firebase_database_web flutter]
- flutter 0.0.0 [characters collection material_color_utilities meta vector_math sky_engine]
- flutter_native_splash 2.4.1 [args flutter flutter_web_plugins html image meta path universal_io xml yaml ansicolor]
- flutter_otp_text_field 1.2.0 [flutter]
- flutter_pdfview 1.3.3 [flutter]
- get 4.6.6 [flutter]
- http 1.2.2 [async http_parser meta web]
- intl 0.19.0 [clock meta path]
- mockito 5.4.4 [analyzer build code_builder collection dart_style matcher meta path source_gen test_api]
- path_provider 2.1.4 [flutter path_provider_android path_provider_foundation path_provider_linux path_provider_platform_interface path_provider_windows]
- plaid_flutter 4.1.1 [flutter flutter_web_plugins plugin_platform_interface js]
- shared_preferences 2.3.2 [flutter shared_preferences_android shared_preferences_foundation shared_preferences_linux shared_preferences_platform_interface shared_preferences_web shared_preferences_windows]

dev dependencies:
- flutter_launcher_icons 0.14.1 [args checked_yaml cli_util image json_annotation path yaml]
- flutter_lints 5.0.0 [lints]
- flutter_test 0.0.0 [flutter test_api matcher path fake_async clock stack_trace vector_math leak_tracker_flutter_testing async boolean_selector characters collection leak_tracker leak_tracker_testing material_color_utilities meta source_span stream_channel string_scanner term_glyph vm_service]

dependency overrides:
- firebase_auth 5.1.4 [firebase_auth_platform_interface firebase_auth_web firebase_core firebase_core_platform_interface flutter meta]

transitive dependencies:
- _fe_analyzer_shared 72.0.0 [meta]
- _flutterfire_internals 1.3.44 [collection firebase_core firebase_core_platform_interface flutter meta]
- _macros 0.3.2
- analyzer 6.7.0 [_fe_analyzer_shared collection convert crypto glob macros meta package_config path pub_semver source_span watcher yaml]
- ansicolor 2.0.3
- archive 3.6.1 [crypto path]
- args 2.6.0
- async 2.11.0 [collection meta]
- boolean_selector 2.1.1 [source_span string_scanner]
- build 2.4.1 [analyzer async convert crypto glob logging meta package_config path]
- built_collection 5.1.1
- built_value 8.9.2 [built_collection collection fixnum meta]
- characters 1.3.0
- checked_yaml 2.0.3 [json_annotation source_span yaml]
- cli_util 0.4.1 [meta path]
- clock 1.1.1
- cloud_firestore_platform_interface 6.4.3 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- cloud_firestore_web 4.3.2 [_flutterfire_internals cloud_firestore_platform_interface collection firebase_core firebase_core_web flutter flutter_web_plugins]
- code_builder 4.10.0 [built_collection built_value collection matcher meta]
- collection 1.18.0
- convert 3.1.2 [typed_data]
- crypto 3.0.6 [typed_data]
- csslib 1.0.0 [source_span]
- dart_style 2.3.7 [analyzer args collection package_config path pub_semver source_span]
- fake_async 1.3.1 [clock collection]
- ffi 2.1.3
- file 7.0.1 [meta path]
- firebase_auth_platform_interface 7.4.7 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- firebase_auth_web 5.13.2 [firebase_auth_platform_interface firebase_core firebase_core_web flutter flutter_web_plugins http_parser meta web]
- firebase_core_platform_interface 5.3.0 [collection flutter flutter_test meta plugin_platform_interface]
- firebase_core_web 2.18.1 [firebase_core_platform_interface flutter flutter_web_plugins meta web]
- firebase_database_platform_interface 0.2.5+44 [_flutterfire_internals collection firebase_core flutter meta plugin_platform_interface]
- firebase_database_web 0.2.6+2 [collection firebase_core firebase_core_web firebase_database_platform_interface flutter flutter_web_plugins]
- fixnum 1.1.1
- flutter_web_plugins 0.0.0 [flutter characters collection material_color_utilities meta vector_math]
- glob 2.1.2 [async collection file path string_scanner]
- html 0.15.4 [csslib source_span]
- http_parser 4.0.2 [collection source_span string_scanner typed_data]
- image 4.3.0 [archive meta xml]
- js 0.7.1
- json_annotation 4.9.0 [meta]
- leak_tracker 10.0.5 [clock collection meta path vm_service]
- leak_tracker_flutter_testing 3.0.5 [flutter leak_tracker leak_tracker_testing matcher meta]
- leak_tracker_testing 3.0.1 [leak_tracker matcher meta]
- lints 5.0.0
- logging 1.3.0
- macros 0.1.2-main.4 [_macros]
- matcher 0.12.16+1 [async meta stack_trace term_glyph test_api]
- material_color_utilities 0.11.1 [collection]
- meta 1.15.0
- package_config 2.1.0 [path]
- path 1.9.0
- path_provider_android 2.2.12 [flutter path_provider_platform_interface]
- path_provider_foundation 2.4.0 [flutter path_provider_platform_interface]
- path_provider_linux 2.2.1 [ffi flutter path path_provider_platform_interface xdg_directories]
- path_provider_platform_interface 2.1.2 [flutter platform plugin_platform_interface]
- path_provider_windows 2.3.0 [ffi flutter path path_provider_platform_interface]
- petitparser 6.0.2 [meta]
- platform 3.1.6
- plugin_platform_interface 2.1.8 [meta]
- pub_semver 2.1.4 [collection meta]
- shared_preferences_android 2.3.3 [flutter shared_preferences_platform_interface]
- shared_preferences_foundation 2.5.3 [flutter shared_preferences_platform_interface]
- shared_preferences_linux 2.4.1 [file flutter path path_provider_linux path_provider_platform_interface shared_preferences_platform_interface]
- shared_preferences_platform_interface 2.4.1 [flutter plugin_platform_interface]
- shared_preferences_web 2.4.2 [flutter flutter_web_plugins shared_preferences_platform_interface web]
- shared_preferences_windows 2.4.1 [file flutter path path_provider_platform_interface path_provider_windows shared_preferences_platform_interface]
- sky_engine 0.0.99
- source_gen 1.5.0 [analyzer async build dart_style glob path source_span yaml]
- source_span 1.10.0 [collection path term_glyph]
- stack_trace 1.11.1 [path]
- stream_channel 2.1.2 [async]
- string_scanner 1.2.0 [source_span]
- term_glyph 1.2.1
- test_api 0.7.2 [async boolean_selector collection meta source_span stack_trace stream_channel string_scanner term_glyph]
- typed_data 1.4.0 [collection]
- universal_io 2.2.2 [collection meta typed_data]
- vector_math 2.1.4
- vm_service 14.2.5
- watcher 1.1.0 [async path]
- web 1.1.0
- xdg_directories 1.1.0 [meta path]
- xml 6.5.0 [collection meta petitparser]
- yaml 3.1.2 [collection source_span string_scanner]

[SelaseKay]

Downgrading didn't work for me either. This will be further investigated

[Juliusman33]

@SelaseKay
Thank you. This is the first time ever reporting a bug via github. Just wondering what are next steps for something like this.

[SelaseKay]

The team will look into this.

[anthonyhunter]

Getting the same issue here.

• TOTP and SMS enroll, login and unenroll working on Android.
• TOTP and SMS login and unenroll working on iOS, enroll fails as described

[liuzs0666]

+1. SMS enroll, login and unenroll working on Android and Web. SMS login and unenroll working on iOS, enroll fails as described. Please help this is blocking our critical user flow. Let me know if any other info is needed from us.